Join Our Team as a Depot Manager!
Location: Walsall
Contract Type: Full-time, Permanent
About Carrier Rental Systems
As part of the global Carrier Corporation, Carrier Rental Systems operates 24/7, 365 days a year, delivering top-notch rental products to a diverse range of clients and industries across the UK and beyond.
About the Role
Are you ready to take the lead? As our Depot Manager, you will proactively manage our depot and inspire your team to achieve excellence. Your mission will be to ensure the highest standards of Environmental Health and Safety (EHS) while optimizing the availability and utilization of our rental assets. You’ll drive operational excellence and cultivate a positive, high-performing team culture through effective communication and hands-on leadership.
Your Responsibilities
* Oversee the daily operations of the depot office and administration teams, including hire desk, contracts administration, and logistics.
* Engage in workshop management and engineer oversight.
* Maintain accurate systems and records with a focus on data entry precision.
* Support and mentor office and administration teams through regular sessions.
* Ensure compliance with all Company Policies and Procedures, particularly in EHS.
* Conduct regular team meetings and participate in weekly depot meetings.
* Promote exceptional customer service and a culture of continuous improvement.
* Collaborate closely with the wider depot network, service department, and sales teams.
* Address issues promptly and foster open communication for consistent problem resolution.
* Manage invoice dispute logs and ensure timely query resolution.
* Adhere to all Quality and EHS directives, including PPE, Accident Reporting, and Safety Commitments.
What We Offer
* Competitive base salary
* Company car
* 25 days of holiday plus bank holidays
* Company pension scheme
* Access to our Benefits Central Platform for employee rewards and health resources
What We're Looking For
* Hands-on experience in a similar role, preferably in the service or rental industry.
* A strong commitment to HSE and operational excellence.
* Organized, proactive, and focused on process improvement and modernization.
* Self-motivated with the ability to inspire and lead teams effectively.
* Excellent verbal and written communication skills to engage and influence.
* A customer-focused mindset with strong problem-solving abilities.
* Confidence, approachability, and adaptability to embrace change and innovation.
Our Commitment to You
At Carrier, our greatest assets are the expertise, creativity, and passion of our employees. We are dedicated to creating a workplace that attracts, develops, and retains top talent. We promote employee engagement, foster teamwork, and drive innovation for the benefit of our customers. Our commitment to diversity and inclusion fuels our growth and innovation, ensuring you feel a sense of belonging. We continuously strive to improve and provide enriching career opportunities.
Join us and make a difference!
Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation