Who we’re looking for
We’re looking for a Housing Advisor to take on all aspects of housing management, including antisocial behaviour (ASB), managing complex customer cases, and consistently delivering an excellent service to support our customers and keep them safe.
A typical day for you would include investigating and resolving housing management and ASB cases, representing RHP at multi-agency case reviews, working with our legal partners, and representing RHP in court.
You’ll have experience in a similar role, managing all aspects of housing-related cases including ASB, and will be able to deal confidently with challenging behaviour and situations. With an obsession for detail and getting things right, you’ll be self-motivated, taking ownership to resolve cases. A great team player, you’ll put the customer at the heart of everything you do, establishing strong working relationships, and building trust by doing what you say you will.
You’ll also be able to travel to attend meetings and carry out regular site and customer visits.
We will need to carry out an Enhanced DBS check for the successful candidate.
When we're hiring, we look for people who connect with our KOSMIHC values:
* We know our stuff
* We make it happen
* We care
You can find a full description of our values here
Feel a connection? If this sounds like you, click on ‘apply now’
Closing date for applications is 17 October