We have a fantastic opportunity for a Patient Care Assistant/Receptionist to join our team here at Dart Vale!
You will work full time, permanent, 40 hours per week (shifts 7:30am-7pm) and weekends on a rota basis.
As one of the foundations of an outstanding veterinary practice, you will support our team of qualified RVNs and Vets to provide outstanding care to our patients, working alongside a lovely team of people. The role will be a 50/50 split between PCA and Receptionist duties.
Responsibilities include animal handling, assisting vets and nurses in restraining animals for treatment, cleaning, walking and feeding patients, general cleaning and maintenance duties, answering phone calls, reception cover, greeting clients, and providing the highest standards of animal and customer care.
What we're looking for
* An excellent communicator with strong empathy
* Excellent customer service skills and experience in dealing with members of the public
* Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
* Resilient with the ability to cope with potentially distressing and emotional situations
* A positive attitude and excellent teamwork skills
* Experience in looking after animals in a veterinary environment would be desirable
What we can offer you
* Salary will be in line with the UK National Minimum Wage £20,800 - £25,396
* Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
* Buy/sell up to an additional 4 weeks annual leave!
* Staff discount scheme on Veterinary bills and products
* A range of health benefits including private healthcare
* Employee Assistance Programme and access to over 400 Mental Health First-Aiders
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
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