Service Retention Executive Prestige Franchised Dealership - Newcastle Our client, a well established prestige motor dealer in Newcastle is looking for a Service Retention Executive. Salary: £27,000 Basic | OTE £32,000 Working Hours: Monday - Friday 8.30am - 5.30pm | 1 in 4 Saturdays The Role; To utilise Dealer Management / manufacturer systems to contact customers due for service, MOT or vehicle updates checking EVHC system for any outstanding deferred work for follow up / clear down Apply understanding of the customer's needs to guide them towards the product or service that will best meet their needs To promote Service Plans and Products to applicable customers and new service customers as a retention tool Must have motor trade experienceBenefits: 25 days holiday plus bank holidays Healthcare cash plan. Employee vehicle-discount schemes. High street discounts Childcare vouchers. Cycle to work scheme. Internal and manufacturer training. If this sounds like you we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission