Location: Field Based with visits to Willenhall (West Midlands) when required
Salary: Competitive
Hours: Mon-Fri, 9am-5:30pm plus weekend on a rota basis, 40 hrs p/w (Part Time option available)
We have an exciting opportunity for a Field Service Engineer, field based in Willenhall, West Midlands, you will be covering Midlands and North Wales areas
Company Van & Equipment Supplied
Must Have IT Fault Finding Experience/skills
We are looking for someone who is motivated, friendly, hands-on and passionate about delivering great service. Your role will include prioritising and providing the best service in terms of new EPOS installations and specialist support as outlined below. We are looking for someone who will enjoy working alone or as part of a small team and has great attention to detail.
Key Tasks/Responsibilities
Installation of new EPOS hardware including, data cabling if appropriate Installation and deployment of systems using correct and documented procedures
Provide EPOS operational standards advice Via Telephone, modem, Best Practice and/or training
Ensuring personal availability at all times required within defined territory(s)
Holding adequate spares availability at all times within defined territory(s)
Ensuring that all aspects of the build and repair process are followed at all times
Ensuring all areas of the repair center and vehicles are in a clean & acceptable workable state at all times
Compliance that all deployed/repaired systems are asset tracked and assigned to the correct customer
Ensuring non-EPOS PC based ordering systems are supported and available at all times
Support the Helpdesk team as required
General administration duties
Communicate any observations of future potential issues which may arise from any IT system
Key Skills
Basic numeracy and literacy skills are required
An Electrical Qualification Is Preferred But Not Essential
Knowledge of structured data cabling is preferred
Excellent communication skills and the ability to build strong working relationships
IT Fault Finding Experience/skills (essential)
About Us:
A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK. Our forward-thinking family-owned business began life in 1917 as a counter-service grocery store and has grown from these humble beginnings into a company that now owns 260 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion. As one of the largest convenience retailers in the UK, we are always looking for innovative ways to create a point of difference. Food and drink have always been our lifeblood, and today our business has multiple divisions specialising in retail, food service and wholesale distribution.
What's in it for you?
Excellent Benefits Package Including
Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
Develop your skills and capability in a highly supportive and multi-diverse culture
Outstanding Training & Development
Gain hands-on experience in a high volume, fast paced convenience store
Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
Proactive promotion of internal candidates
Paid Breaks
Free Tea & Coffee
Early access to your pay through EarlyPay
24/7 access to your payslips and Rotas via HR/Payroll portal
Well being support access to emotional support, counselling, legal and financial advice
Company Pension Scheme
NEST pension scheme
Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
Extra Holidays - Purchase Scheme
Cycle to work - Bicycle purchase scheme
Long Service Awards
For more information on the role, please download the job description.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
You may also have experience in the following roles: Maintenance Engineer, Field Service Engineer, Mobile Engineer, IT Engineer, IT Technician, IT Support Technician, Technical Support Specialist, IT Support Analyst, Technical Support Engineer, etc.
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