Job Details
Salary: £65,000 + Excellent Benefits
Location: Letchworth Garden City
Hybrid working: Two days per week in the office, three days from home
Contract: Permanent
Hours: 37 hours per week, Monday to Friday
Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, we’re proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising the number of new affordable homes we build. Through our merger we’ve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve. If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, we’d love to welcome you on our journey. Together, we’re building a better future.
About the Role
As an IT Infrastructure Engineer, you will play a central role in our Microsoft 365 tenant to tenant migration and help shape our combined Microsoft cloud environment. Much of your work will be project based, including scoping, planning, designing and delivering technical solutions. You will also support day to day infrastructure operations as a senior escalation point.
You will work across Microsoft 365, Azure, Entra ID, Intune and wider cloud services, helping us build a secure, resilient and well‑managed environment. You will also support cyber security operations, maintain documentation, and work closely with colleagues across IT and the wider business.
This role is ideal for someone who is passionate about Microsoft technology, enjoys learning and brings a proactive, solution‑focused approach.
Key Responsibilities
Project and technical delivery
* Plan and deliver our Microsoft 365 tenant to tenant migration
* Configure, administer and optimise Microsoft Entra ID, Intune and Azure
* Support the provisioning, monitoring and security of our cloud infrastructure
* Contribute to the design and implementation of cloud‑based solutions
* Ensure systems are optimised for performance, reliability and security
* Support backup and disaster recovery processes
Operational support
* Act as a senior escalation point for BAU infrastructure issues
* Maintain documentation for systems, configurations and processes
* Support cyber security operations and respond to incidents
* Ensure regular patching and system updates
* Follow structured testing and change management processes
* Work with the IT Operations Manager to maintain audit compliance
Collaboration and communication
* Work closely with IT colleagues across both organisations
* Document risks and mitigation plans for the migration programme
* Share knowledge across the team and support continuous improvement
Must Haves
What We’re Looking For
* Experience working in a Microsoft first environment using Microsoft 365
* Strong knowledge of Exchange Online, Teams, SharePoint and OneDrive
* Experience with Microsoft Entra ID including Conditional Access and hybrid identity
* Experience with Microsoft Intune including Autopilot, compliance and configuration
* Strong Azure experience including virtual machines, networking and storage
* Experience delivering Microsoft 365 tenant to tenant migrations
* Solid understanding of networking including DNS, DHCP, TCP/IP and firewalls
* Scripting experience using PowerShell or Bash
* At least five years experience in an IT infrastructure role
* Active Microsoft certifications at level 100 or above, or equivalent experience
Nice To Haves
* Experience using Quest migration tooling
* Knowledge of Microsoft Purview
* Experience with Microsoft Defender XDR or Crowdstrike
* Knowledge of Microsoft Sentinel or Azure Monitor
* SQL Server administration
* Experience with MDM tools such as PatchMyPC or Ninja
* Cyber security experience or relevant accreditation
* Experience working within a merger or integration programme
* Exposure to ITIL and formal change management
Personal Qualities
* Strong communication and problem solving skills
* Excellent teamwork and customer service skills
* Curious, proactive and keen to learn
* Able to work independently and collaboratively
* Calm, organised and able to manage competing priorities
Benefits
At SettleParadigm, we believe in creating an environment where our people feel valued, supported and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment.
* Annual salary: £65,000 per annum
* 25 days holiday, increasing with service, plus Christmas closure and buy options
* Generous pension scheme – up to 9.5% employer contribution via salary sacrifice
* Family‑friendly leave: Enhanced maternity, paternity and adoption leave
* Health cash plan – claim up to £1,800 for everyday health costs (plus free kids’ cover)
* Life cover and income protection
* Flexible working – hybrid options, modern offices, free parking & EV charging
* Mental Health First Aiders available to support
* Car leasing via salary sacrifice (for permanent colleagues subject to conditions)
* Funded training, qualifications & apprenticeships
* 3 paid volunteering days in the local communities
* Peer‑recognition rewards platform
* Paid professional subscription (one per year)
Working Hours
Hours and working pattern: 37 hours per week, Monday – Friday.
Our Commitment
We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We encourage applications from disadvantaged socio‑economic backgrounds, people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and will endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.
Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.
Please ensure you fully answer the questions on the application form.
Closing Date: 10/05/2026
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