Experience Research Associate - DXD QUANTS
Apply for the Experience Research Associate - DXD QUANTS role at JPMorganChase.
Join us and apply your research skills to understanding digital product users and driving decisions which make those products better for our users.
Job Responsibilities
* Partner closely with colleagues across product, design and technology to design and execute research projects which inform strategy and decision-making.
* Analyze and interpret data using advanced quantitative methods and translate insights into actionable recommendations to enhance user experience.
* Define relevant metrics and facilitate their implementation to provide meaningful insights about product performance and user experience.
* Advise colleagues on what to measure about user experience, both by tracking user behavior and by running user surveys.
* Monitor industry trends in user experience research methods and incorporate innovative techniques to maintain a competitive edge in the market.
Required Qualifications, Capabilities, And Skills
* Formal experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on quantitative research methods.
* Proven ability to conduct various research techniques, such as surveys, A/B tests and statistical modelling, to derive actionable insights to inform product decisions.
* Experience in collaborating with cross-functional teams, including product managers, UX designers and developers, to propel user-centric decision-making and inform product prioritization.
* Experience in designing high-quality research studies with an iterative mindset, with an ability to adapt study parameters to accommodate changing product design needs.
* Experience analyzing and visualizing data using Python or R, focused on developing reproducible analytical pipelines.
* Experience synthesizing large datasets from different sources to derive meaningful insights.
* Experience distilling complex research findings into actionable insights and to communicate insights effectively to audiences with different levels of seniority and familiarity with research.
Preferred Qualifications, Capabilities, And Skills
* Advanced degree (e.g. MSc, PhD) in data science, behavioral science, social psychology, statistics, or another related field.
* Experience with advanced statistical methods (e.g., longitudinal analysis, multi-level modeling, AI/ML techniques).
* Experience using experimental and quasi-experimental designs.
* Familiarity with Tableau and/ or Adobe Analytics.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Seniority level: Not Applicable
Employment type: Full-time
Job function: Research, Analyst, and Information Technology
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