Do you enjoy working with numbers and have a knack for calculations? If so, our Pay Services Assistant role could be the perfect fit for you
As a Pay Services Assistant, you'll not only handle payroll tasks but also provide HR advice on pay-related matters. Don't worry if you're new to this—our supportive and knowledgeable Pay Team will provide full on-the-job training and development.
Lancashire Constabulary employs around 6,000 Police Officers and Police Staff. The HR Pay Services Team plays a vital role in ensuring the smooth operation of the force by making sure our dedicated employees are paid accurately and on time.
In this role, you'll deliver a high-quality HR and payroll service throughout an employee's career journey—from onboarding new starters, processing changes such as promotions, maternity/adoption leave, and adjustments to working hours, right through to retirement.
We're looking for someone with excellent customer service and communication skills, as the role involves managing a high volume of emails and phone calls. You'll need to be comfortable working to tight monthly deadlines, both independently and as part of a large team. Strong attention to detail and the ability to organise and prioritise your workload are essential.
The starting salary is typically at the bottom of the pay scale, but exceptional candidates with relevant experience or knowledge may be considered for a higher starting point within the advertised salary range.
Previous experience in payroll and pensions is desirable but not essential.
This is a full-time position (37 hours per week, Monday to Friday, excluding Bank Holidays). Once fully competent in the role, you'll also have the opportunity to work one day a week remotely as part of our agile working offer.
Please note:
If shortlisted, you will be required to complete a series of assessments before being invited to interview.
Candidates applying for Lancashire Constabulary should be aware that the use of online 'Artificial Intelligence' (AI) systems such as ChatGPT to generate application answers is NOT permitted, any candidate found to have submitted an application form using online 'AI' software to generate answers will be removed from the recruitment process with immediate effect. This may result in future applications with the Constabulary also being rejected, based on integrity.
Before you complete the online application, we would advise you to read the attached Information and Guidance documents.
Should you require further details around the role, please email
Closing date:
Thursday 25th September 2025 at 10am