Overview
As a Business Development Manager you will work within the Docking Station at the Institute of Cultural and Creative Industries (iCCi), working closely with the Director and wider iCCi team to position the new Creative Technology Centre in Medway as a leading hub for innovation, collaboration and production. The postholder will lead on developing new business opportunities, building strategic partnerships, and driving commercial activity across the Docking Station’s creative studios and facilities. Working with the iCCi senior team you will support the delivery of Docking Station’s income targets of £600k in year 1 rising to £1.7m in year 5.
Responsibilities
* Developing and implementing a business development and commercial strategy that drives bookings, maximises occupancy and income across the Docking Station’s creative studios and facilities.
* Identifying, establishing and nurturing new customer relationships across the creative, cultural, education and commercial sectors, positioning the Docking Station as a destination for high‑quality creative production and collaboration.
* Managing the full sales pipeline from lead generation to conversion, including responding to enquiries, preparing proposals, negotiating contracts and ensuring a high level of customer service throughout.
* Working closely with the marketing team to develop targeted campaigns, partnerships and events that increase visibility, attract new audiences and support revenue growth.
* Monitoring performance against income targets, analysing booking data and market trends, and providing regular reporting and insights to inform future planning and decision‑making.
Qualifications and Experience
* Educated to degree level or significant relevant experience in a relevant field.
* Experience of achieving stretch financial targets.
* Demonstrable track record of driving and converting sales in a creative technology/games/tv/film environment.
* Experience of stakeholder management and understanding the need for collaborative working.
* Excellent communication, negotiation, influencing skills and good numeracy skills and the ability to organise and deliver administrative work.
Benefits
As a member of our team you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. You'll enjoy a range of great staff benefits including:
* Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs).
* 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part‑time staff).
* Excellent pension scheme with generous employer contributions.
* Corporate employee‑funded healthcare plan, in partnership with Benenden Health.
Diversity and Equality Statement
We particularly welcome applications from black, Asian and minority ethnic candidates as they are under‑represented at this level in this area.
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