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Senior Service Advisor Needed in Canterbury, Kent
Our client, a main car dealership in Canterbury, Kent, is actively seeking a Senior Service Advisor to join their friendly team.
Salary: Negotiable depending on experience
Job Role – Motor Vehicle Service Advisor
Key Responsibilities include:
* Ensuring customers are aware of required service and repair work in a professional manner
* Advising on estimated costs and work to be undertaken
* Selling additional products as appropriate to customer needs
* Advising on timescales and collection arrangements
* Producing job cards on the in-house computer system
* Updating customer and vehicle records
* Documenting warranty work in accordance with manufacturer policy
* Preparing and completing invoices
Candidate Requirements:
* Previous experience as a Service Advisor in a motor garage
* Full driving licence
The ideal candidate will demonstrate the highest standards of courtesy and professionalism when interacting with customers. Strong customer service skills, excellent rapport, and confidence in up-selling opportunities are essential for delivering great CSI results.
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