Must be 25 (due to insurance purposes) 42 Hours per week Shift pattern- 4 on/ 4 off (12 hr shifts) days and nights £36,000 per annum Free Car parking Access to Sodexo rewards hub and discounts Check your local transport links here: Plan Your Journey | Traveline - the destination you should input Ashford Job Introduction As a Security Officer at IBF Sevington, Ashford, Kent. You will play a critical role in maintaining a secure, safe, and positive environment for all employees, visitors, and clients. This position requires a dependable individual who can remain alert, enforce site protocols, and respond effectively to various situations. You’ll be a visible presence on site, combining vigilance with excellent customer service to support Sodexo’s commitment to operational excellence and safety. Be professional, pleasant, friendly, courteous and helpful at all times whilst carrying out duties of he highest level. Respond promptly and effectively to emergencies, ensuring customers are consistently informed throughout the process. Provide assistant to clients, contractors and visitors ensuring all site procedures and polices are adhered too. To liaise closely with statutory authorities, dealing with incidents and providing information to support. Continuous monitoring of site radio systems adhering to the correct procedures. Maintaining site records such as reference materials, incident forms and site occurrence book. To develop excellent working relationships with our on site client. What You Will Bring: Key Responsibilities and requirements: Champion safety through regular site patrols, team engagement, and incident reporting. Lead and support the on-site security team, ensuring alignment with SOPs and contractual standards. Manage shift operations, cover arrangements, and effective handovers. Respond to incidents, providing tactical support until emergency services arrive. Support Facilities Management and coordinate with contractors as needed. Act as the primary contact for customers and staff, resolving issues with professionalism. Oversee workforce scheduling (Kronos), performance management, and staff development. Step up as Site Operations Lead (SOL) when required. Foster a strong team culture aligned with Sodexo’s values and Code of Conduct. Valid SIA Guarding and CCTV licences. Proven experience managing and leading security teams. Strong communication skills, both verbal and written, with the ability to engage effectively with colleagues, clients, and stakeholders. Able to work confidently on own initiative and collaboratively within a team environment. High attention to detail, ensuring accuracy and thoroughness in all tasks. Ability to perform manual handling duties safely, in line with relevant training and operational requirements. Good numeracy skills and proficiency in IT, including Microsoft Office applications (Word, Excel, Outlook, Teams). Demonstrates sound judgement, problem-solving skills, and the ability to remain calm under pressure. Flexible and adaptable approach to working hours and tasks, including unsociable hours as required DESIRABLE:. Level 3 Team Leader qualification or equivalent. Security First Line Manager Apprenticeship or similar formal management training. Experience working within or alongside a facilities management organisation. Knowledge of Health and Safety legislation and best practices relevant to security operations. Experience in delivering training or coaching to team members. What we offer: Working with Sodexo is more than a job; it’s a chance to be part of something greater.You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer: Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day Ready to be part of something greater? Apply today!