We are looking for an enthusiastic and well organised individual to join our Saturday morning reception team 8am to 12.15 pm.
Main duties of the job
The successful candidate will be responsible for first patient contact, meeting and greeting patients at the reception desk. Responding to patient questions, queries and requests. Taking accurate messages for members of the team and ensuring they are received. Making appointments. Dealing with new patient registrations and patient deductions. Patient medical records/note tidying. Scanning and matching of patient correspondence. Monthly sharps bin audit. General admin duties. Opening and closing of the surgery.
About us
We are a very busy general practice in Bolton not far from the town centre with a patient list size around 9800. We have a team of 3 GP Partners, 1 part-time salaried GP, ANP and a Nursing team of 5. We have a efficient Administration and Reception team.
We also benefit from additional roles through our Primary Care Network including 2x GP, Mental health practitioner, Advanced Clinical Practitioner, and Pharmacy team.
We value team work and comradely throughout the practice.
We are high achievers in QOF and BQC and have a good CQC rating in all areas.
Job responsibilities
The successful candidate will be responsible for first patient contact, meeting and greeting patients at the reception desk. Responding to patient questions, queries and requests. Taking accurate messages for members of the team and ensuring they are received. Making appointments. Dealing with new patient registrations and patient deductions. Patient medical records/note tidying. Scanning and matching of patient correspondence. Monthly sharps bin audit. General admin duties. Opening and closing of the surgery.
Person Specification
Qualifications
* GCSE Maths and English A to C or 9 to 4.
* Good Communication Skills
* Good IT Skills
* Experience in working on reception or customer service.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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