Responsible Individual – Children’s Residential Services
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Exceptional Care - Headquarters
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Responsible Individual – Children’s Residential Services
Salary: £65,000 - £75,000 per annum, plus company car | Location: Lancashire | Contract: 40hrs per week (Mon-Fri)
Are you a driven, experienced leader committed to ensuring children and young people thrive in safe, supportive environments?
We’re seeking a Responsible Individual to lead Exceptional Care’s designated children's homes, ensuring they meet the highest standards of care, compliance, and positive outcomes. This is your opportunity to make a lasting impact in young lives and shape the future of residential care.
About the Role:
As the Responsible Individual, you’ll act on behalf of Exceptional Care to ensure that all designated residential homes deliver high-quality, child-centred services that meet legislative, regulatory, and policy requirements. You'll lead and support high-quality care across children’s residential homes by overseeing and developing Registered Managers, ensuring services align with each home’s Statement of Purpose.
The Responsible Individual will promote a culture of high aspirations, coordinate with partner agencies, and support effective transitions for children. They will drive continuous improvement through performance management, audits, and evidence-based practice, ensuring safe, up-to-date care. The role requires visible, accessible leadership and a strong focus on staff development and service continuity.
What You’ll Need:
* Hold a Level 5 Diploma in Leadership and Management for Residential Childcare (or an equivalent qualification).
* Complete and pass a ‘Suitable Persons’ Interview with OFSTED.
* Proven experience in a senior leadership role within children’s residential care, particularly supporting children with emotional and behavioural difficulties (EBD) or complex needs.
* In-depth knowledge of safeguarding, child protection, and the legislative and regulatory frameworks governing children’s homes.
* Demonstrated success in leading or supporting services through Ofsted inspections, with a track record of achieving ‘Good’ or better outcomes.
* Excellent strategic leadership, strong emotional resilience, and the ability to inspire and lead teams through challenge and change.
* Previous experience as a Responsible Individual or in a senior operational leadership position within residential childcare services.
Apply now
Location: Headquarters, Exceptional Care Ltd, Malthouse Business Centre, 48 Southport Road, Ormskirk, England, Lancashire, L39 1QR
Closing Date: 17th July 2025
Job Type: Full time
Salary: From £65,000.00 Yearly to £75,000.00 Yearly
About the role
Key Responsibilities:
* Ensure compliance with the Children’s Home Regulations 2015, including monitoring outcomes through Reg 44 visits and audits.
* Supervise management and delivery of services, providing leadership and support to Registered Managers.
* Respond effectively to the needs of looked-after children and support local authority care planning duties.
* Oversee placement matching, care planning, safeguarding, and outcomes.
* Manage budgets, ensuring financial compliance and supporting managers with financial planning.
* Provide data for KPIs, audits, and staffing deployment.
* Oversee induction, probation, and appraisal processes.
* Maintain health and safety procedures within the services.
* Participate in on-call support and cover for managers’ absences.
* Ensure a creative and consultative approach to young people’s care, involving children and staff in meetings.
You’ll also:
* Be accountable for Ofsted registration and inspection readiness.
* Provide expert leadership in residential practice and safeguarding.
* Drive service improvements and change management.
* Promote inclusion, participation, and partnership with young people, families, and agencies.
* Supervise and develop managers, fostering a culture of excellence across all homes.
What’s in it for you?
* 35 days annual leave per annum (including Bank Holidays)
* Paid training & qualifications
* Career growth & ongoing support
* Structured progression and development plans
* Long Service Award Voucher - £200 for 2 years, £400 for 5 years, £600 for 10 years
* Outstanding service employee of the year award - £3,000 voucher
* Refer-a-Friend bonus: £100 – £1,000
* Gym membership & healthcare perks (Medicash)
* Aviva Health Insurance
* Employee Assistance Programme
Ready to Make a Real Impact?
If you are passionate about improving the lives of vulnerable children and have the vision, resilience, and leadership to ensure outstanding care, we want to hear from you.
You will contribute to Exceptional Care’s ambition to provide outstanding care and transformative support for children and young people. You’ll champion our Company values: Professionalism, Respect, Integrity, Development, Equity.
Apply now and lead with purpose in one of the most meaningful roles in children’s social care.
INDEC
What you will need:
* NVQ Level 5 Leadership and Management
* Driver (preferred)
* Experience in a senior leadership role within children’s residential care
Apply now
Exceptional Care
PRIDE in our work, our professionalism, our young people, and our organisation.
We work with children aged 8 to 17 years with complex needs, committed to providing consistent, good-quality care tailored to individual needs. We believe in fostering positive attachments and emotional well-being through good communication and understanding.
At Exceptional Care, we are dedicated to providing excellent healthcare and support services, fostering trust, compassion, and resilience. Join us to transform lives and make a difference.
We value our staff and promote a positive, inclusive working environment that encourages professional growth and collaboration. Our culture emphasizes work-life balance, mutual respect, and continuous learning.
Additional Benefits
* Performance bonuses
* Retirement plan and/or pension
* Gym membership or wellness programs
* Free parking
* Open office environment
* Company retreats
* Long service recognition
* Employee Recognition Scheme
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Responsible Individual – Children’s Residential Services
Exceptional Care
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