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Hours: Monday to Friday, 9am – 6pm (1 in 2 Saturdays, 10am – 4pm, with day off in lieu)
Location: Kent, England
Overview:
We are seeking a proactive and highly organised Administrator to support our busy Listings & Valuations team. The ideal candidate will have experience in property administration, including AML compliance and familiarity with Land Registry documents. This is a varied role offering a great opportunity to become an integral part of our successful estate agency.
Key Responsibilities:
• Provide general administrative and office support including answering calls, managing emails, and greeting walk-in applicants
• Register new applicants and book property viewings
• Update and maintain window displays and marketing materials
• Send out valuation confirmation emails and letters
• Collect and manage compliance documentation: terms of business, Land Registry titles, EPCs, ID, AML checks, photos, floorplans, PIQs, lease information, and property adverts
• Coordinate property photography, floorplans, and video tours
• Prepare and send brochures to vendors for approval
• Upload and launch new property listings on Vebra and Estate Apps (EA)
• Conduct applicant matching using Vebra and EA, and distribute launch emails
• Keep internal pipeline and database records updated
• Follow up on previous valuation leads and ValPal enquiries
• Order and maintain office supplies
• Carry out ad hoc administrative tasks as required
Key Skills & Experience:
• Previous experience in a property admin or listings/valuations support role
• Strong understanding of AML requirements and Land Registry documents
• Confident communicator with a professional telephone manner
• Highly organised with excellent attention to detail
• Comfortable using property software platforms (e.g. Vebra, EA)
• Able to manage multiple tasks and work well under pressure Benefits:
• Competitive salary package • Friendly, supportive team environment
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