Park Warden (Evenings) - Brynteg Holiday Park - Llanrug, Caernarfon
Contracted Hours: Full Time
Job Type: Permanent
Hours Per Week: 35
Salary/Rate of Pay: National Living Wage
Main responsibilities include but are not exclusive to:
1. Maintain a security presence at all times in order to create a safe and secure environment.
2. Maintain effective records of all security activity with particular reference to investigation of incidents, accidents and witness statements.
3. To provide professional and effective control of site entrances, monitoring visitors, staff and customer activity.
4. Provide appropriate storage and control of lost property, maintaining appropriate records of deposits and claims.
5. Pro-actively discourage on-site intruders.
6. To provide on-site information and local information to staff and customers.
7. To monitor behaviour and subdue any possible situations likely to cause a disturbance.
8. To carry out full and unbiased investigations providing detailed statements and reports suitable for use by third parties (e.g. police, courts etc).
9. To be aware of plot/pitch locations and the park layout.
10. Be aware of late arrivals procedures.
11. To deal with customer comments and complaints and ensure they are logged and cascaded to the correct departments for action and make sure that the General Manager is aware of any serious or potentially serious issues.
Required Education, Skills and Qualifications
12. Previous experience of a similar nature required.
Benefits
13. 20% friends and family discount on holidays booked with Park Holidays.
14. 50% staff discount on meals in our onsite restaurants
15. Great staff referral scheme
16. 28 days holiday leave per annum (incl. Bank Hols).
17. Progression Programme within the Company