Quality Control / Testing Operative Wolverhampton, West Midlands £24,000 – £27,000 per year Full-time, Permanent Role Overview: We are looking for a detail-oriented and reliable Quality Control / Testing Operative to join our refurbishment team. In this role, also referred to as Quality Control / Mobile Phone Testing Technician, you will test mobile phones to ensure they meet our quality standards. The position involves hands-on work, using testing software, identifying faults, labelling devices, and preparing them for the next stage of refurbishment. This role is ideal for candidates with experience or interest in electronics, quality control, or device testing. Full training on our processes and software will be provided. Key Responsibilities: Power on and configure mobile phones, primarily Apple and Samsung models Connect devices to PCs (8–10 at a time) and follow step-by-step instructions using PhoneCheck software Identify, record, and report hardware and software faults accurately Print and affix labels to tested devices Organise and return devices to the correct sleeve or location Maintain focus, speed, and accuracy to process approximately 150 devices per day Communicate issues proactively and follow instructions carefully Work collaboratively with the team to maintain a smooth workflow Candidate Requirements: Understanding of common mobile phone models (Apple, Samsung, etc.) Comfortable using PCs and following software instructions High attention to detail and ability to focus on repetitive tasks Confident decision-making and proactive communication Flexible and adaptable to process changes Team player with a willingness to follow instructions Basic English literacy (~40% proficiency sufficient) Benefits: Full training provided on testing procedures and software Career progression Free onsite parking Up to 28 days paid holiday Birthday off and paid (following year 2, no annual leave used) Extra day of annual leave every year from year 2 Salary sacrifice schemes Private pension scheme Equal opportunities employer (since 1999) Recession Proof Industry Staff discounts Team social events and days out Why Apply? If you enjoy working with technology, have a keen eye for detail, and are comfortable performing structured testing tasks, this is a great opportunity to develop your career in electronics refurbishment.