Account Manager
Location: Wythenshawe, Manchester (Office-Based)
Company: Oasis Umbrella
Salary: Competitive (based on skills)
Job Type: Full-Time, Permanent
Overview
The Role: As an Account Manager, you'll be the key point of contact for recruitment agencies and contractors, ensuring their journey with Oasis Umbrella is smooth and professional. This is a fast-paced, people-focused role with lots of variety.
Key Responsibilities
* Build and maintain strong relationships with agency clients and contractors
* Handle onboarding, queries, and day-to-day account management
* Provide excellent customer service and ensure client satisfaction
* Collaborate with internal teams to ensure smooth payroll and compliance processes
* Keep accurate records and follow internal procedures
Requirements
* No Experience? No Problem. We provide full training, so previous experience in account management, payroll, or umbrella services is not required.
* A strong communicator with a confident, friendly attitude
* Organised, reliable, and eager to learn
* Customer-focused and proactive
* Comfortable working in an office environment
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