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An exciting opportunity for a competent and experienced Guitar Technician/Luthier to join our busy workshop at our Guildford warehouse.
You’ll be working for a world-renowned retailer with over 50 years’ experience selling and servicing the finest guitars from all over the globe, setting up, inspecting, and repairing guitars from brands including Fender, PRS, Gibson & Martin and pretty much anyone else you can think off!
Our workshop also has one of only a handful of PLEK machines in the UK and you will be responsible for setting up, loading, and operating the machine (full training provided).
Key Responsibilities:
* Servicing & repairing customer-owned stringed instruments with a high level of craftsmanship.
* Setting up Electric, Archtop, Acoustic and Bass Guitars for optimum playability and ensuring they meet and adhere to set standards.
* Using our PLEK machine for both analysis and fret levelling.
* Interacting with customers, understanding their requirements, and ensuring a positive customer experience.
* Assessment and administration of customer returned guitars.
* Performing thorough Quality Control inspections and functional checks of Guitars, identifying, and resolving any defects where and when possible/required.
* Effective communication with team members and Warehouse Management.
Candidate Profile:
* Positive, team player with excellent personal time management and communication skills.
* Working knowledge of guitar maintenance and repair with demonstrable experience in the guitar tech/repair field
* A keen passion for all things guitar and extensive product knowledge.
* Suitable guitar playing ability.
Please note – Whilst this position may be extremely desirable for hobbyists, enthusiasts or novices looking to gain experience or an entrance into the field – an existing working knowledge of fretted instrument repair and setup is essential. Successful applicants will be required to demonstrate relevant skills and experience as part of a practical interview.
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