Job Overview
Mitie is looking for a Retail Security Officer who can deliver exceptional customer service while creating a safe shopping environment, free from the fear of crime for customers and colleagues.
It is preferable that you hold a current SIA licence or SIA certificates. Training for a licence can be provided in some circumstances.
Vetting
It is vital that you have a full 5‑year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.
Main Duties
- Deliver industry‑leading customer service
- Deter violence and public order offences
- Conduct patrols of the store
- Utilise CCTV systems to support the reduction of crime and stock loss
- Liaise with store management teams
- Liaise with the police and crime partnerships where required to foster a great working relationship and support the reduction of crime in store
- Wear body‑worn CCTV to support crime reduction and increase colleague and customer safety
Benefits
- Contracted hours
- Annual leave entitlement
- Pension and life insurance schemes
- Free uniform supplied
- SIA re‑licensing programme
- Comprehensive induction and training programme
- Access to Mitie’s employee benefits including financial services, retail discounts, reward schemes and online GP services
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments, let us know.
