Job Title – Housing Partner
Location – South West (Patch-based)
Contract – Temporary
Hours – Full-time, 37 hours per week
Role summary –
We are currently recruiting on behalf of a leading housing provider for a Housing Partner to deliver a proactive and high-quality tenancy management service across a designated patch. This role involves being visible and approachable in the community, working collaboratively with internal teams and external partners to ensure safe, well-managed homes and neighbourhoods. The successful candidate will be the trusted face of accountability for housing services in their area.
Salary –
PAYE: £18.43 per hour
LTD: £26.54 per hour
Key Responsibilities:
Deliver face-to-face tenancy management including new tenancy visits, audits, end-of-tenancy checks and inspections
Manage tenancy issues such as succession, assignment, nuisance, abandonment, and unauthorised alterations
Conduct regular estate inspections to maintain safe and welcoming neighbourhoods
Take appropriate tenancy enforcement actions when required
Work with internal and external partners to support tenancy sustainment and customer wellbeing
Lead on the housing offer for new build schemes and assist with neighbourhood embedding
Safeguard vulnerable customers and participate in multi-agency meetings as needed
Use internal systems for accurate and consistent case recording
Meet service targets and contribute to service improvement
Requirements:
Level 3 CIH or willingness to enrol within 12 months
Experience in front-line housing or a related customer service environment
Knowledge of housing law and tenancy enforcement (desirable)
Excellent communication, case management, and problem-solving skills
Full UK driving licence and access to a vehicle for patch-based travel
Ability to work independently and occasionally outside of core hours
Confident using IT systems and digital platforms
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on
01772 208 966 or send an email to George.Westhead@servicecare.org.uk
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