Service Advisor needed in the Redhill / Reigate area of Surrey
We are working with a Motor Garage that is actively looking for a Service Advisor to join their friendly team in the Redhill / Reigate area of Surrey.
Job Role – Motor Vehicle Service Advisor
Hours: 47 hours per week
Monday to Friday: 08:00 – 18:00
Monthly paid
Salary: depending on experience – £25,000 – £35,000 OTE
Saturday cover every other week: 08:00 – 12:00
Service Advisor Duties include:
* Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
* Advising on estimated costs of repairs and work to be undertaken
* Selling additional products as appropriate to customers’ needs
* Advising on timescales and collection arrangements
* Producing job cards on the in-house computer system
* Updating customer and vehicle records
* Documenting all warranty work in accordance with manufacturer policy
* Preparation and completion of invoices
Requirements for this Service Advisor position:
* Some experience working as a Service Advisor within a motor garage (passenger cars, commercial vehicles, HGV, LCV)
* Full driving license
As a Service Advisor, you will ensure the highest standard of courtesy and professionalism when interacting with customers and the public. The ideal candidate will have strong customer service skills, excellent rapport-building abilities, and confidence in up-selling opportunities.
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