London North West University Healthcare NHS Trust
CRDC Operations/Strategic Relationship Manager/Clinical Delivery Lead
The closing date is 13 May 2026
We are seeking an experienced clinical research leader to join our Research & Innovation team within the NIHR Commercial Research Delivery Centre (CRDC).
This is a unique maternity cover opportunity offering a hybrid role that combines strategic leadership with hands‑on research delivery across a multi‑site hub and spoke model.
You will play a key role in:
* Driving industry engagement and commercial research growth
* Strengthening research delivery performance across sites
* Providing visible leadership to research teams
* Supporting delivery of complex and high‑priority studies
Main duties of the job
The Operations and Strategic Relationship Manager (OSRM) – Clinical Delivery Lead is responsible for the effective management, coordination, and strategic development of the NIHR Clinical Research Delivery Centre (CRDC) Hub and Spoke model across North West London.
This 12‑month maternity cover post is designed as a hybrid strategic and operational leadership role, combining system‑level oversight with embedded clinical research delivery across the CRDC. The postholder will lead on business development, industry engagement, governance, and performance oversight, while also providing hands‑on leadership and support to research delivery teams across hub and spoke sites, with a strong emphasis on senior clinical research delivery, particularly nursing‑led delivery.
The role will operate across both strategic and delivery functions, with an indicative 50:50 split between:
Strategic OSRM responsibilities, including industry engagement, governance, and network performance oversight; and
Hands‑on clinical research delivery leadership, supporting teams across the CRDC hub and spoke sites.
The postholder will work closely with NHS Research Infrastructure, academic, and industry partners to strengthen collaboration, ensure regulatory compliance, and enhance research capacity across the network.
About us
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serves a diverse population of almost one million people.
Our facilities include:
* Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top‑rated hyper‑acute stroke unit and one of only three hyper‑acute rehabilitation units in the UK.
* St Mark's Hospital: an internationally renowned specialist centre for bowel disease.
* Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as a 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice.
* Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Job responsibilities
* Significant experience in senior clinical research delivery within the NHS, including hands‑on delivery of complex or high‑priority studies.
* Demonstrable leadership of research delivery teams (e.g. supervision, mentorship, service improvement).
* Ability to troubleshoot delivery challenges (set‑up, recruitment, follow‑up) across multiple sites.
* Experience working across hub and spoke or multi‑site environments.
* Experience supporting delivery of commercial clinical trials.
* Experience working across CRF or high‑intensity research environments.
* Experience operating at a senior level in research management and governance.
* Experience of industry engagement / business development or working with commercial partners.
* Knowledge of UK Policy Framework, GCP, MHRA/HRA requirements.
* Ability to lead governance structures, performance oversight, and stakeholder engagement.
* Experience of contract, feasibility, or pipeline oversight.
* Experience contributing to research strategy or CRDC/RDN initiatives.
* Experience of working with multiple stakeholders (clinical, academic, industry).
* Ability to influence and communicate at senior level.
* Experience presenting to internal and external audiences.
* Experience engaging with ICUs / system partners.
* Experience managing complex projects/programmes.
* Ability to manage competing priorities and deliver to deadlines.
* Experience of audit, monitoring, and performance tracking.
* Experience of budget management.
* Demonstrates commitment to HEART values.
* Ability to lead collaboratively and foster a positive team culture.
Qualifications & Professional Background
* Registered Nurse (Adult) with current NMC registration.
* Educated to degree level or equivalent experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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