Systems and Data Administrator
Contract: Professional Services, Production & Technology
Location: London, W2 6HY
Hours of work: 37.5
Contract Type: Permanent
Job Summary
We’re looking for an organised and detail‑orientated System and Data Administrator to support and manage information on behalf of our busy operations teams – including Engineers, Facilities Managers and Security Staff. Reporting directly to our Head of Data and Improvement, you’ll play a key role in maintaining our core databases and shaping new data collection processes. You’ll work closely with colleagues across the business to gather, manage and interpret information, ensuring data accuracy and providing valuable insights to highlight gaps and risks.
Key Responsibilities
* Set up, maintain and manage databases to track people, site and compliance data.
* Establish and own processes for gathering and updating operational information (e.g. site closures).
* Manage user access and accounts on key systems, ensuring data integrity and security.
* Raise IT tickets to facilitate data changes and resolve issues/errors.
* Administer onboarding and exit processes – ordering equipment, setting up access and storing certification evidence.
* Prepare and distribute accurate data and reports ahead of monthly performance reviews.
* Build strong, collaborative relationships with internal teams and customer stakeholders.
* Support the Head of Data and Improvement with data quality initiatives and small improvement projects.
* Assist in setting up new suppliers and sites within systems, ensuring operational readiness.
Professional and Personal Competencies / Qualifications
* Strong data experience and advanced Excel skills (you will be asked to demonstrate these).
* Analytical and highly organised, with exceptional attention to detail and accuracy.
* Experience using or willingness to learn Power BI and other data visualisation tools.
* Confident managing databases and data processes.
* Quick learner with a flexible, proactive approach.
* Excellent communication skills, able to engage with a range of stakeholders.
* Familiarity with supplier or site setup processes advantageous.
* Team player with a conscientious attitude and a commitment to maintaining high standards of data and documentation.
The Company
ISS is a world‑leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, we help our customers achieve their purpose – whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
Inclusion and Equality
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (including colour, nationality, ethnic origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Contact
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com.
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