Are you passionate about delivering exceptional housing services and leading teams to success? We are looking for a dynamic, assertive and proactive Housing Manager ready to make a difference to young people’s lives.
We are a youth-focused registered provider of social housing, currently providing 30 bedspaces with ambitions to create more.
This role is focused on landlord services and compliance, particularly with regard to occupancy, rent / service charge collection, the pro-active resolution of behavioural / engagement issues and the processing of complaints.
We currently provide youth support coaching via a separately managed programme; oversight of this does not currently form part of the Housing Manager role.
As a part of our management team, you will be involved in dealing with staffing, client or other issues across the wider organisation as they arise, and you will be part of our On Call rota.
You will be able to develop a strong understanding of our various services and users, and particularly the issues arising in an accommodation setting for young people.
Main Responsibilities:
1. To be accountable for meeting or exceeding targets for rent collection, applications and void management.
2. To oversee the proactive management of behaviour, engagement and complaints.
3. To provide line management to the housing team including recruitment,&nb...