As a Trainee Customs Process Administrator, you will learn to be responsible for processing client data, reviewing commercial shipping documents, and applying customs and excise duties and procedures as appropriate. This is all with a variety of systems in a fast-paced environment, so a keen eye to detail is essential and someone who takes pride in their work is a must. Every transaction has the potential to make huge savings for our clients and that is what we build our reputation on.
ACCOUNTABILITIES:
1. Workload Management
2. Team Building
3. Develop strengths and improve weaknesses
4. Effective Communication
5. Provides Feedback to Team Leader/team on tasks set
RESPONSIBILITIES:
6. Learn basic Customs Import formalities and procedures using SCDP (Simplified Customs Declaration Process)
7. Learn how to operate Duty Management computer systems
8. Assist with the day-to-day management of duty management accounts, ensuring they are operated according to their authorisation and specific SOP
9. Assist with Customs warehouse removals, ensuring they are processed within a compliant time frame and stock records are kept up to date
10. General office administration (filing/ record keeping etc)
11. Ongoing liaison with HMRC/Clients/Suppliers
QUALITY:
12. Reviewing work prior to it being processed to always ensure the highest quality
13. Effectively manage your own time, workload and resources
14. Ensure that all work is accurate, and attention has been given to the finer details
15. Understand how guidelines, policies and standards will affect your work
WHAT TO EXPECT:
16. You will be based in the Liverpool office, with potential for visits to other CSG offices for training or events
17. The dress code is smart casual
18. This field of work is often time-sensitive and very reliant on accuracy, but you will be supported by a friendly and knowledgeable team to meet these challenges
WHAT WE OFFER:
19. Pension: 5% company contribution subject to employee-required auto-enrolment contribution
20. Holidays: 25 days, with an additional day after two years, another day after five years, plus Bank Holidays
21. Healthcare: Yes, including Life Insurance, Income Protection, and additional Mental Health support
22. Strong communication and interpersonal skills
23. Excellent organisational and multitasking abilities
24. Detail-oriented with a commitment to accuracy
25. Ability to work independently and as part of a team
26. Dedication to providing exceptional service as per our SLA’s/ SOP’s
27. Proactive and confident
28. Completes personal goals (Agreed with line manager)
29. To work in line with Customs Support’s vision, mission and values:
Vision:
We make Customs easy for global trade
Mission:
Be the full-service customs expert. Provide timely and accurate customs services through digital innovation
Deliver international customs support via local presence
Attract and engage the right people
Commit to the highest quality and compliance standards
Learn and improve continuously
Values:
Accountability, Quality, Integrity and Teamwork