Pay: £15.87 per hour, 40 hours a week, 5 days a week.
Location: Telford
Reports to: Operations Manager
Are you a proven hotel housekeeping leader who thrives on delivering excellence, inspiring teams, and exceeding client expectations?
They’re looking for a Head Housekeeper to Lead, Inspire & Deliver Excellence.
Key Responsibilities:
• Lead, motivate, and develop your team to achieve operational and client service excellence.
• Manage daily housekeeping operations, including stock, linen, equipment, and workflows.
• Maintain health, safety, and compliance standards.
• Build and maintain strong relationships with clients.
• Monitor performance, manage budgets, and optimize cost efficiencies.
• Recruit, train, and coach team members, recognising and developing talent.
• Conduct regular room inspections to maintain quality and ensure continuous improvement.
• Support business development by providing site expertise, attending meetings, and preparing reports.
Requirements:
• Proven experience as a Head Housekeeper, Deputy Head, or Senior Supervisor in a hotel environment.
• Strong leadership skills with experience in managing and developing teams.
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