Overview
Our growing In-House Maintenance Team is seeking an experienced, customer-focused supervisor to join us as a Repairs Supervisor, to support the effective management of a multi-disciplined team of trade operatives, contractors and self-employed operatives. This is a great opportunity for a motivated people leader with a proven track record of driving team performance and improvement.
Your role will be key in ensuring our tenants' homes are well maintained and remain places they are proud to call home. You will be joining a class-leading in-house repairs service, supervising a team of operatives and ensuring Midland Heart's professional standards are maintained on the front line.
Responsibilities
* Supervise a team of Trade Operatives and sub-contractors as they carry out responsive repairs in tenanted properties.
* Lead and motivate the team to ensure a high standard of repairs while adhering to health and safety standards in our homes.
* Complete post inspections of works to ensure everything is completed according to specification and is contractually compliant.
* Assist with the delivery of an in-house repairs service, ensuring work is completed to a high standard and in a timely manner.
* Complete regular 1:1s and performance reviews to ensure individuals provide excellent customer service to both internal and external stakeholders.
* Collaborate with other business functions to implement data-driven improvements, always seeking to provide the best all-round service for our tenants.
Qualifications
* A relevant qualification in a supervisory building related discipline or site management or equivalent knowledge as demonstrated through a track record of relevant work experience.
* Supervisory and team management experience in a repairs and maintenance setting, including evidence of performance management.
* Construction knowledge or experience, including Health & Safety legislation & CDM Regulations.
* Experience managing budgets alongside the associated financial administration.
What\u2019s on offer
As well as a competitive salary and a Van + Fuel Card, you\u2019ll also have access to our award-winning company benefits. This includes Medicash, access to our benefits portal offering you discounts with many big brands as well as up to 8% matched pension contributions. For more information on our company benefits, please click here.
About Midland Heart
We\'re one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we\'re here to develop your potential.
How to apply
Interested? Please scroll down below for a full Role Profile. Applying is easy – simply register on our candidate portal and submit a comprehensive CV which clearly demonstrates why you\'re the ideal candidate for the job. We reserve the right to cease recruitment activity should suitable candidates be appointed prior to the advertised closing date.
We\u2019re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
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