Located in the Cotswold, Cowley Manor is one of the most famous buildings in the country. The luxury boutique hotel is composed of 36 rooms, a bar and a restaurant along with an incredible terrace, fantastic grounds and a stunning C-Side Spa.
Job: Waiter (F&B Assistant) at Cowley Manor
Based in: Cowley,
Cheltenham
Reports to: Restaurant
Manager
Role Overview:
Responsible
for delivering excellent service and ensuring guests have a positive dining
experience. The role involves providing knowledgeable food and beverage
recommendations, maintaining high service standards, and ensuring the
restaurant environment is welcoming, clean, and well presented.
DUTIES AND RESPONSIBILITIES
Guest Service
* Provide attentive and
professional service to ensure guests have an enjoyable dining experience.
* Greet and interact with
guests in a friendly and welcoming manner.
* Assess guest needs and make
appropriate food and beverage recommendations.
* Present and explain the
menu, demonstrating good knowledge of food and drink offerings.
* Take and serve food and
beverage orders accurately and efficiently.
* Deliver bills and process
guest payments.
Service Standards
* Assist in maintaining the
company’s standards for restaurant service and food quality.
* Ensure consistent,
high-quality food and beverage service is delivered to guests.
* Set and prepare tables to
ensure excellent presentation of the restaurant.
* Clean and sanitise tables,
chairs, and counters to maintain a hygienic dining environment.
Health & Safety
* Follow all food and beverage
safety, hygiene, and quality regulations at all times.
ABOUT
YOU
* Experience
in a similar role within a comparable venue.
* Have a passion for Food &
Beverage industry.
* Be
well spoken with excellent communication skills.
* Attention
to details and customer needs.
* Social,
engaging and motivated.
* Flexibility
to respond quickly and positively to a range of work situations.
* Knowledge
as well as abilities in other languages would be beneficial.
* Proof
of eligibility to work in the UK.
WHAT IT IS LIKE TO WORK FOR US?
Whether you’re
looking for an entry-level employment or a new opportunity to evolve, we make a
point to recruit, develop, and retain the most motivated and talented people
from all backgrounds and skills. Here is what we can offer:
* On
the job and personalised training to develop the technical and managerial
skills necessary to develop a clear career path: weekly masterclass, internal
training and training with brands, incentive, etc.
* Possibility
of inner company mobility within our foreign venues such as Italy, France,
Spain or Switzerland.
* Staff
discounts and benefits.
* Pension
scheme.