Job Title: Court Usher - Temporary Full-Time Assignment
Location: Sheffield Combined Court
Pay Rate: £12.21 per hour
Contract: Full-time, Temporary (Until December 2025)
About the Role
We are currently seeking a reliable and professional Court Usher to join the team at Sheffield Combined Court on a full-time temporary basis until December 2025.
As a Court Usher, you'll be the first point of contact for all court users involved in hearings. This key front-facing role ensures the smooth day-to-day running of courtrooms. You'll be working closely with the judiciary, court staff, legal professionals, and members of the public-many of whom may be vulnerable or under stress.
This role is ideal for someone who thrives in a structured environment, is comfortable following established procedures, and enjoys helping the public in a professional setting.
Key Responsibilities
Prepare courtrooms and hearing rooms, ensuring they are ready for proceedings.
Escort and assist court users including witnesses, legal professionals, and members of the public.
Call parties into hearings in priority order and provide updates on scheduling.
Handle basic administrative tasks such as filing, form completion, post handling, and managing court documents.
Operate recording equipment and ensure accurate recording of proceedings.
Use office equipment (computers, switchboards, scanners, etc.) for data entry and routine tasks.
Monitor and restock courtroom supplies as needed.
Respond to face-to-face and telephone enquiries with professionalism and sensitivity.
Person Specification
2 GCSEs at Grade C or above (or equivalent), or relevant experience in a public-facing role.
Basic IT skills and the ability to learn new systems quickly.
Strong communication skills and the ability to stay calm under pressure.
A professional, courteous, and respectful manner when dealing with all court users.
Flexibility to occasionally work at nearby courts or HMCTS offices.
About HMCTS and the Operational Delivery Profession
This role is part of the Operational Delivery Profession, the face of the Civil Service. Working in HMCTS means being part of a wider community of professionals who provide vital services across the UK.
You'll have access to professional development resources and opportunities to build your skills and progress your career within government services.
Ready to Apply?
If you are dependable, organised, and looking for a rewarding role where you can make a difference in the justice system, we encourage you to apply today.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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