Job Overview
We’re looking for a Demand Planner to join our fast‑moving Supply Chain team at AO. You will own a key category within our MDA area, ensuring the right products are available at the right time. You will analyze data, spot trends early, and use insights to create accurate forecasts.
What You’ll Do
* Work closely with the Buyer to collaboratively forecast your category range.
* Attend supplier meetings to agree forecast plans, intake requirements, and discuss performance.
* Manage range changes and ensure smooth transitions between outgoing and incoming lines.
* Build and maintain strong working relationships with internal teams and external partners.
* Support promotional planning to deliver effective activity.
* Provide weekly performance updates to senior management.
* Maintain accurate data within Relex, our forecasting and replenishment system.
* Consistently work toward key Supply Chain KPIs, including Forecast Accuracy, Availability, and Excess Stock.
Requirements
* Experience working within a trade or supply environment.
* Highly organized with exceptional attention to detail.
* Confident using Microsoft Office, especially Excel and ordering systems.
* Ability to use initiative and communicate clearly with others.
* Talent for building strong, positive relationships with stakeholders and suppliers.
Benefits
* 25 days holiday, plus bank holidays (increasing to 27 days after 2 years).
* Contribute 5% of your annual salary to pension; company matches.
* VIP access to the AO Arena and opportunities to win free tickets and pre‑sale access.
* Health & wellbeing: discounted gym membership, onsite spa, virtual GP’s, mental health support.
* Exclusive discounts across our product range.
* Enhanced maternity, paternity, and adoption leave.
* Fully paid days to donate your time for charity.
* On‑site perks: free parking, complimentary breakfast, coffee at subsidised in‑house coffee shop.
For more benefits and perks, visit our AO Benefits page.
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