About The Company
This role leads the performance of a geographical region, providing support, guidance, and direction to a team of directly line-managed Head Teachers and Principals, as well as allocated support functions, to achieve quality, customer, financial, and growth targets. You will also serve as the central coordination point for all non-directly line-managed support.
Good leadership at all levels shapes the organisation's culture, prioritising service users and quality of care and education. Regular visits to schools/colleges within the region and national meetings are expected to ensure effective regional operation and leadership.
In exceptional circumstances, and where no other solution is available, you may need to assume the role of Head Teacher/Principal for a location to mitigate regulatory risks.
About The Role
This role is expected to commence from 1st September 2025.
Salary: up to £80,000 per annum + Car Allowance.
Job Responsibilities
Overall
* Oversee all locations to achieve GOOD or OUTSTANDING ratings with OFSTED/ESTYN through internal audits.
* Achieve continuous improvement in location and colleague satisfaction surveys, ensuring high response rates.
* Lead, manage, and develop the careers of Head Teachers/Principals within your region.
* Exceed regional EBITDAR and KPI/QPI measures, focusing on occupancy, cost control, and absence management.
* Manage regional support teams and collaborate with divisional support teams.
* Identify and propose capital expenditure and resources to drive revenue and quality improvements, ensuring a good return on investment.
* Develop partnerships with key stakeholders such as Local Authorities, DfE, Ofsted, Estyn, Welsh Government, NHS, and CQC, acting as an ambassador for the organisation.
* Promote a culture of sharing best practices, collaboration, communication, and resource sharing across teams and nationally.
* Create strategic plans for the region to ensure growth and adapt locations as needed.
* Implement service improvement plans for locations with quality issues or that are not fit for purpose.
Care Quality/Service Improvement
* Maintain high standards of service delivery for students, customers, relatives, and colleagues, demonstrated by leadership teams.
* Ensure standards of education, care, customer service, and support are consistently met and evidenced.
* Monitor performance against key criteria, ensuring compliance with legal and regulatory standards, with proper documentation.
* Identify and manage business development opportunities, including redevelopments and partnerships.
* Represent the organisation externally and ensure service action plans are implemented and driven to completion.
* Lead service transformation and performance improvements, managing complaints, compliments, and feedback effectively.
Financial/Commercial
* Contribute to budgets and targets for each location, including growth and occupancy, ensuring budgets are met or exceeded.
* Manage the commercial performance, costs, and debt levels of services.
* Seek opportunities for commercial partnerships and ensure robust planning and admissions processes.
* Work with leaders to eliminate agency usage and support staffing needs.
* Manage labour and non-labour costs in line with KPIs and budgets, ensuring compliance with financial policies.
People
* Remove barriers and support leaders with internal and external services to achieve goals.
* Coach and mentor leaders, supporting their development and maintaining a strong management pipeline.
* Prioritise staff retention, development, and recognition programs.
* Support recruitment and induction of new leaders, ensuring high-quality hires.
* Contribute to overall organisational management through effective communication and resource management.
Our Values
* Supportive: Promoting opportunities for all to reach their potential.
* Ambitious: Striving to deliver the best outcomes.
* Loyal: Putting people first and meeting stakeholder needs.
* Unique: Offering diverse, innovative services without compromising quality.
* Transparent: Being open, honest, and respectful, committed to continuous improvement.
* Engaging: Working in partnership with service users, staff, and stakeholders.
* Meaningful: Encouraging a life of aspiration and opportunity.
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