Overview
As a Face-to-Face (F2F) Fundraising Area Manager, you'll lead and inspire a team of membership fundraisers based primarily in the West Midlands with coverage across Shropshire and Worcestershire and the wider area. Your leadership will help meet ambitious fundraising targets while upholding high standards in ethical fundraising.
You will line manage a direct team of up to 8 fundraisers, work closely with RSPB reserves within your geographical area, and lead on National Shows at the NEC to maximise membership opportunities for the RSPB. This is a hands-on role that supports, coaching and motivates your team while fundraising alongside them to lead by example.
Key Responsibilities
* Leadership & Coaching: Recruit, train and develop a high-performing team of Fundraisers. Foster a positive team culture and lead by example to achieve fundraising targets.
* Performance Management: Monitor KPIs including membership volume, average donation amounts, Gift Aid uptake and attrition rates. Conduct regular reviews and provide coaching to continuously improve performance.
* Operational Oversight: Manage day-to-day logistics of the team, ensuring compliance with fundraising regulations and alignment with RSPB values.
* Relationship Building: Build effective partnerships with key stakeholders outside of the F2F Team, including Reserve Managers, to maximise membership opportunities.
* Travel and Flexibility: Regular travel across the West Midlands and wider Midlands area (and occasionally nationally) is required. A full UK driving licence, or the ability to demonstrate how you will travel to remote locations, is essential. Weekend work will be expected as a core part of the role.
Essential skills, knowledge and experience
* Proven experience in face-to-face fundraising and managing high-performing teams.
* Strong leadership skills with the ability to inspire and develop team members.
* Excellent communication and interpersonal skills.
* Knowledge of ethical fundraising practices and relevant codes.
* Ability to plan, organise, and think strategically.
* Comfortable giving and receiving feedback.
* Experience with leadership frameworks such as SMART objectives, root cause analysis, and Situational Leadership.
* Familiarity with the RSPB's mission and values is highly desirable.
* Vehicle: Company van provided for work travel and expenses paid for - Van for work purposes only.
* Leave: 26 days annual leave plus bank holidays, plus one extra paid volunteering day per year.
* Flexible Working: Hours tailored to suit individual circumstances.
* Wellbeing Support: Free 24-hour employee assistance programme for staff and close family.
* Discounts: 20% off in RSPB shops and online store, plus holiday booking discounts.
* Pension: RSPB matches contributions up to 7%.
* Green Benefits: Cycle to Work scheme and green loans.
Additional Information
* Applicants will require a valid driver licence, or be able to demonstrate how they would reach all corners of the area and be well-placed to do so.
* This is a full-time position working 37.5 hours per week. Weekend work will be expected to undertake the role successfully.
Interviews are planned to start from mid-October.
Please note: We reserve the right to close this advert at any time once sufficient applications have been received.
Application Process
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB. We welcome applicants from all backgrounds. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sector, and we particularly invite applications from those groups.
The RSPB is an equal opportunities employer. This role is not eligible for UK Visa Sponsorship — the successful applicant will need to have a pre-existing Right to Work in the UK.
In order to apply you will be required to upload a CV and complete an application form explaining how you meet the essential criteria. Contact us to discuss any additional support you may need to complete your application. No agencies please.
Seniority level
* Associate
Employment type
* Full-time
Job function
* Marketing, Sales, and Management
* Industries: Non-profit Organizations and Environmental Quality Programs
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