An exciting opportunity has arisen for a Band 4 Senior Administrator- Medical Secretary to support Easington's Mental Health services for Older People Community Team based in Seaham.
Responsibilities
* Your role will consist of ensuring the provision of a full secretarial service to consultants, junior medical staff, advanced practitioners, and other staff within the multi-disciplinary team.
* Undertake non‑routine activities which may be delegated by line manager, consultant staff or other members of the multi‑disciplinary team.
* Resolve problems received directly from service users, families or carers, or referred by members of the administration team.
* Always interact compassionately with service users and carers.
* Complete secretarial duties for the medical team such as meeting minutes, big hand, diary coordination, setting up meetings and dictation.
* Act as the first point of contact for service users, families and carers dealing with a range of enquiries or concerns in person or over the telephone; arrange for an interpreter if required.
* Provide a full range of personal assistant duties for medical staff, including triaging e-mails and post, administering annual leave and study leave applications, booking attendance at training events and conferences, and liaising with designated staff to ensure accommodation and travel is booked as required.
* Act as the first point of contact for managers, general practitioners and other healthcare professionals within and external to the Trust, dealing with enquiries, queries or concerns on behalf of consultants and the medical team, supporting communication with all groups or individuals involved in the service.
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