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Account handler

Swindon
All Med Pro
Account handler
Posted: 11 February
Offer description

Join a Leading Insurance Broker & Elevate Your Career

All Med Pro is expanding, and we are seeking an exceptional Insurance Account Handler to join our growing team. This is an opportunity to become part of a respected, fast‑moving organisation renowned for delivering high‑quality broking services, outstanding client care, and specialist sector expertise.

If you are an ambitious insurance professional looking to take the next step in your career, this is a rare chance to join a company where development, professionalism, and excellence are genuinely prioritised.

Key Responsibilities

* Act as a primary contact for clients, delivering a professional and responsive service across all communication channels.
* Manage new business, mid‑term adjustments and renewals
* Develop and maintain business contacts.
* Review client insurance requirements, advise on appropriate cover, and secure competitive terms.

Customer Service & Communication

* Provide clear, prompt, and professional responses to client enquiries.
* Build and maintain positive working relationships with clients, insurers, colleagues, and claims handlers.

Sales & Business Support

* Identify cross‑sell opportunities and support overall team targets.
* Contribute to marketing or promotional initiatives where required.
* Support administration associated with new business, renewals, and insurer liaison.

Qualifications & Experience

* Experience in an insurance account handling, customer service, or administration role (insurance industry experience advantageous).
* Strong communication skills, both verbal and written, with an ability to build rapport and handle enquiries confidently.
* Proven organisational and time‑management skills, with the ability to manage multiple priorities.
* Proficiency in Microsoft Office; experience with insurance systems (e.g., Acturis) beneficial.
* Ability to work collaboratively within a team and independently when required.

What We Offer

A supportive and engaging environment where proactive individuals can develop their skills and contribute to the success of the organisation. We value professionalism, initiative, teamwork, and a client‑first approach.

Job Type: Full-time

Pay: £28,000.00-£35,000.00 per year

Benefits:

* Casual dress
* On-site parking
* Private medical insurance

Work Location: In person

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