Overview
General Information: Salary £25,582. Working Pattern: Full Time, Part Time, Part Time/Job Share, Flexible Working. Vacancy Approach: External. Location: Dartford, South East. Closing Date: 04-Nov-2025. Post Type: Permanent. Civil Service Grade: AO. Number of jobs available: 1. Reserve List: 12 Months. Job ID: 11060.
Responsibilities
* Preparing paper and digital files for court, tribunals, hearings and meetings which may include some manual handling.
* Administration of Cloud Video Platform hearings.
* Ushering / Clerking.
* Judicial Liaison including set up and use of video hearing equipment.
* Creating and updating records on our in-house computer system and data input.
* Resulting courts accurately, interpreting accurately the information required on a court file.
* Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
* Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc.
* Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations.
Your Skills And Experience
With a friendly and approachable manner, you’ll have good written and verbal communication skills with a desire to deliver proactive and effective support to customers by phone and email. You’ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You’ll enjoy working in a fast-paced environment and helping court users navigate the justice system.
Please refer to the job description attachment for more information.
Further Details
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, subject to meeting the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJs Flexible Working policy.
For candidates invited to interview, the interview will be conducted in person at Medway County Court, Gun Wharf, Chatham, ME4 4AR.
Occasional Travel
Occasional travel within Kent and London HMCTS sites will be required for cover when needed. Travel expenses will be paid in accordance with organisational policies.
Visa And Right To Work
From 4 April 2024, the Government increased the salary threshold for Skilled Worker visas. The starting salary for this role falls below the general salary threshold for sponsorship. The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 4 April 2024, you qualify for relevant tradeable points, or you meet other criteria. If you believe you meet the eligibility criteria and have received a provisional job offer, please raise this during vetting checks. You must have the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with UK Immigration Rules. For more information see government guidance on Skilled Worker visas.
Working Arrangements
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home. You will be expected to spend a minimum of 60% of your working time in an office, subject to local estate capacity. Some roles may not be suitable for Hybrid Working. Arrangements will be discussed and agreed with the successful candidate(s).
Benefits
* Annual Leave: 25 days on appointment, increasing to 30 days after five years’ service; part-time and job-share leave pro-rated.
* Pension: Civil Service pension schemes available.
* Training: Extensive training and development opportunities.
* Networks: Employee networks to provide advice and support (minority groups, caring responsibilities, women, LGBTQ+).
* Flexible working hours and family-friendly policies.
* Support: Access to flexible benefits, childcare guidance, and paid leave policies.
Other
Selection process includes Statement of Suitability and Technical questions. Interview dates expected 25th November 2025. DBS Basic level security checks required. Use of Artificial Intelligence in applications is allowed only when the information is truthful and from your own experience.
For more information and contact details, please refer to the original job materials and attachments.
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