Job Title: Online Manager
Location: Weymouth
Employment Type: Full time
Contract Type: Permanent
Shift Pattern: Day Shift
Hours per Week: 45
Closing Date: 23 June 2026
Category: Store Management
Overview
At Asda, the Online Manager will play a vital role in the day‑to‑day running of our online operation in store, ensuring the team is engaged, vans are on the road, and customers are satisfied.
Responsibilities
* Oversee the online shrink agenda, implementing structured processes and data‑led decisions.
* Validate picker and driver resources through effective rota planning to drive picking accuracy and consistency.
* Plan and execute all trading activity on the shop floor, delivering high availability standards and key metrics.
* Engage and coach the team to improve routines and processes, fostering a culture of selling with personality and customer service.
* Drive best‑value offerings across the online operation, responding to customer feedback and creating effective action plans from audits.
* Build resilience, ownership and focus within the team, embracing the Asda culture and supporting development.
Qualifications
* Experience as Team Leader, Supervisor or Manager in a complex online retail environment.
* Operational knowledge of online retail, including availability, picking rate, waste reduction and shrink management.
* Experience developing teams and managing change through leadership.
* Strong organisational skills and excellent customer service orientation.
* Flexibility to work a range of shifts, including weekends and evenings.
Benefits
* Competitive salary plus benefits.
* Colleague discount: 15% off Asda shopping for you and a nominated user.
* Discretionary company bonus scheme.
* Enhanced electric car scheme.
* Free eye test for you and your nominated user.
* Discounted rates and special offers on Asda services (mobile, pharmacy, opticians, personal loan, pet insurance, travel insurance, travel money, tyres, breakdown cover).
* Flexible pay, income tracker, financial coaching, exclusive savings account (Stream).
* Company pension.
* Wellbeing services: 24/7 virtual GP, 24/7 EAP, free counselling, legal, mortgage, cancer, and bereavement support.
* Asda Allies Inclusion Networks support.
* Excellent parental leave policies (maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, fertility treatment support).
* Colleague recognition programme.
* Special offers and discounts on services and activities (airport parking, theme parks, cinemas).
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