Volunteer Admin Assistant Location: The Prince of Wales Hospice, Halfpenny Lane, Pontefract Reports to: Volunteer Coordinator Availability: Mondays and/or Thursdays* Are you organised, reliable and looking to support others behind the scenes? We are looking for a Volunteer Admin Assistant to help ensure new volunteers have a smooth and welcoming start with our organisation and can begin their roles quickly and confidently. This role would be ideal for individuals who may be looking to meet new friends, use existing skills or develop new ones, wish to boost their CV, gain valuable experience in the charity sector or simply give back to their community. Volunteers touch every aspect of what we do, and we would not be able to continue our vital work without their diverse and valuable contributions. What you’ll be doing: Assisting with the volunteer onboarding process Scanning, uploading and filing documents Checking ID and eligibility document Keeping volunteer records up to date Providing occasional email or phone support to volunteers regarding onboarding General administrative support to the Volunteer Coordinator What we’re looking for: Good organisational skills and attention to detail Comfortable handling confidential information Confident using basic IT systems (email, scanning etc) Friendly and supportive communication style Able to work independently and as part of a team Previous admin experience is helpful but not essential — training will be provided. What you’ll gain: Practical experience in administration and volunteer coordination Experience working with personal/confidential information — valuable for HR, admin and charity roles Practical experience using office software and digital tools commonly required in the workplace Opportunity to work as part of a supportive team and build teamwork skills We would love to hear from you! For more information or an informal chat, please contact Lisa Rolls, Volunteer Coordinator: lrolls@pwh.org.uk 01977 781483 Please note: all volunteering roles within the Hospice require a satisfactory Disclosure and Barring Service (DBS) check, Right to Work in the UK and references. *If you have availability on other days, please still register your interest as we may be able to accommodate.