Overview
Working in our stores is a fast-paced environment where no two days are the same. As one of our Online Assistants, you’ll deliver a joyful shopping experience for our online customers, so they get everything they shopped at Sainsbury’s for.
Eligibility
* You must be above the school-leaver age in your country (School leaving age - GOV.UK)
* If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
* You must have Right to Work eligibility in the UK
What you’ll be doing
* Picking and selecting the best quality products on the shop floor that online customers have ordered ready for delivery to their doorsteps, or providing substitutions where products are out of stock
* Using a handset to plan your route around the store, what you need to select and how long you have to complete each shop
* Working behind the scenes handling customer queries, processing orders and helping to load the vans for Home Delivery Drivers
* Always ready to serve customers brilliantly, supporting with questions, and proactively offering help
* Building knowledge about products, services and promotions to provide recommendations
* Working flexibly across the store as required
What makes a great Sainsbury’s Colleague
* Happy with early morning starts (many shifts start at 4am) and working in a fast-paced, physical and high energy environment
* Friendly and welcoming with a genuine enthusiasm for helping customers
* Enjoys solving problems, taking responsibility for tasks, and using initiative
* Willing to work flexibly and develop new skills through training
* Comfortable learning to use new digital tools and technology and able to move shopping containers up to 15KG
* Great attention to detail, keeping the store clean and creating the best shopping experience
Rewards
* Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% on select days
* Free food and hot drinks for colleagues in all stores
* Generous holiday entitlement based on hours worked, plus maternity and paternity leave
* Pension – employer contributions matched between 4-7.5%
* Share schemes – option to buy Sainsbury’s shares at discounted prices
* Shopping discounts – offers on gym memberships, restaurants, holidays, vouchers and more
* Wellbeing support – including free access to the Employee Assistance Programme
Inclusion and adjustments
Please note that our vacancies may close quickly, so we encourage candidates to apply at their earliest convenience. We are an inclusive retailer where every colleague can achieve their full potential and every customer feels welcome. If you require any reasonable adjustments during the application or interview stages, please let us know.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Marketing and Sales
Industries
* Retail
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