Role Overview
This is a leadership role with real impact, shaping the day‑to‑day experience of patients, staff and visitors across a wide range of facility services. You will lead essential services including cleaning, patient meals, cafés, portering, laundry and linen, car parking, reception, security and switchboard.
Key Responsibilities
You will be the organisation's expert in these areas, setting clear direction and ensuring services are welcoming, safe and reliable while meeting all relevant legislation, regulatory requirements and NHS standards. You will be accountable for the quality and performance of services delivered under contract, using data and insight to monitor outcomes and drive continuous improvement.
Leading a large and diverse workforce, you will create a positive, inclusive and supportive working environment where people feel valued and able to do their best work.
You will ensure policies and procedures are understood and applied consistently, while maintaining strong leadership visibility and clear expectations across teams.
The role carries responsibility for managing a significant multi‑million‑pound budget. You will bring sound financial planning and commercial awareness to ensure value for money and efficient use of resources, without compromising quality or safety.
A key part of the role is looking ahead, identifying opportunities for innovation, service redesign and smarter ways of working that improve outcomes and resilience. You will also spot and develop commercial opportunities, contributing to proposals and business cases that support longer‑term sustainability and growth.
Benefits
* Pay: Band E (£46.86 per hour)
* Good rate of pay and pension scheme
* Extensive range of discounts
* Health and wellbeing support
Employment Terms
All hires will be appointed under NTW Solutions Limited terms and conditions and will not be under NHS Agenda for Change terms or conditions. New starters who do not already have NHS Pension scheme details will be enrolled into the NEST pension scheme. DBS clearance is required prior to commencement. Applicants must state their current immigration status and expiry dates to comply with Home Office Immigration Regulations.
Equal Opportunity
We welcome applications from people from a culturally diverse background, those who are LGBTQ+, people with disabilities, anyone who is unemployed or has been out of work for a period of time, or those who have served in our armed forces.
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