Overview
Seasonal Retail Cosmetics Sales Associate - MAC, Queens Center at Macy's. This role focuses on supporting beauty needs, educating customers, and driving sales.
What You Will Do
* Greet customers in a friendly and helpful manner
* Use product knowledge to give expert guidance based on customer wants, features, and choices
* Build relationships with customers by introducing beauty products and identifying needs
* Demonstrate and apply makeup on customers
* Maintain display organization, inventory storage, and restocking
* Engage with our clientele program to connect with customers, inform about promotions, enroll in rewards, and achieve sales goals
* Participate in pre-selling and sales-boosting events
* Stay current with training via Macy’s educational resources, vendor trainings, and virtual trainings
* Merchandise new arrivals and manage damages, testers, and returns to vendors
* Use point-of-sale technology to sell and fulfill customer orders
* Follow hygiene standards and asset protection procedures
* Foster an inclusive environment that strengthens relationships with colleagues and customers
What You Will Need
* Product knowledge: understand beauty products and provide expert guidance
* Communication: comfortable with customers virtually, by phone, and in person
* Sales: ability to build relationships, meet sales goals, and participate in events
* Technology: experience with point-of-sale systems and order fulfillment
* Continuous learning: stay current with product knowledge and trends
* Makeup application: ability to apply and demonstrate products on customers
* Subject matter expertise: knowledge of vendor lines and beauty trends
* Interpersonal skills: effective collaboration with colleagues
* Collaboration: work with the Beauty team to drive sales and customer experience
Who You Are
* Business-minded with a passion to succeed in a performance-based setting
* Problem-solver who resolves customer issues constructively
* Strong organizational skills and ability to multitask in a fast-paced environment
* Flexible schedule including evenings and weekends
* Enthusiasm for beauty and outstanding customer care
* Sound judgment in ambiguous situations; flexible availability with regular attendance
* At least 1 year of customer service or selling experience; cosmetic or fragrance sales experience is a plus
Essential Physical Requirements
* Prolonged standing/walking
* Frequent computer and handheld device use
* Reaching, crouching, kneeling, stooping, color vision
* Ability to lift and move items up to 25 lbs
About Us
This is a great time to join Macy’s! We offer a dynamic, inclusive environment with competitive pay and benefits, including health coverage, a 401(k) match, paid time off, holidays, and opportunities for career growth.
Join us and help write the next chapter in our story — Apply Today!
This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.
Other
Benefits and eligibility details may vary by location and position. See macysJOBS.com for full details.
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