Job Title: Benefit Operations Specialist
Location: Chester Business Park
Contract Details: 12 month rolling contract
Salary: £22 p/hour
About Our Client: A leading global biopharmaceutical organisation dedicated to discovering, developing, and delivering innovative medicines for patients with serious diseases.
Benefits & Perks:
* Comprehensive health & welfare benefits
* Wellness programmes
* Opportunities for professional development
Responsibilities:
* Efficiently manage end-to-end operation of benefits programmes.
* Act as escalation point for benefit inquiries and resolve Tier 2 issues.
* Document processes and create training materials.
* Implement new benefits and streamline existing processes.
* Administer benefit eligibility, enrolments, and claims management.
* Collaborate with various teams and vendors for smooth operations.
* Ensure compliance and governance of total rewards programmes.
Essential (Knowledge, skills, qualifications, experience)
* In-depth benefits administration experience.
* Strong analytical skills and attention to detail.
* Knowledge of HR policies and regional employment laws.
* Proficiency in Excel and Microsoft Office.
* Experience in a complex, fast-paced environment.
Technologies: Workday, ServiceNow, Excel, HR administration systems.