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Branch Operations Manager, Melrose, MA, Melrose
Job Details:
Client:
Location:
Melrose, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
5db99cc98a21
Job Views:
4
Posted:
21.05.2025
Expiry Date:
05.07.2025
Job Description:
Overview:
Santander is a global leader in financial services, committed to fostering an environment of growth, learning, and collaboration. We seek a dedicated Branch Operations Manager to oversee branch efficiency, compliance, and customer service excellence in Melrose, MA, USA.
Responsibilities include:
* Managing daily branch operations to ensure efficiency and security.
* Overseeing risk controls and compliance with policies and regulations.
* Enhancing customer experience through seamless service and issue resolution.
* Building strong customer relationships and promoting digital engagement.
* Conducting cash counts and maintaining audit logs.
* Supporting staff development and branch performance.
Qualifications:
* High school diploma or equivalent.
* Experience in branch banking or related operations/support functions.
* Cash handling and customer service experience in high-volume environments.
* Proficiency in digital tools, risk management, and compliance.
* Excellent communication and problem-solving skills.
Additional info:
Salary range, benefits, and other employment conditions are detailed in the full description. Santander values diversity and is an equal opportunity employer. Flexibility in working hours, including weekends and evenings, may be required.
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