Job overview
To provide administrative and clerical support to the Ward, carrying out assigned tasks in respect of a comprehensive clerical and
computer service to the work area. To provide an accurate and efficient data entry service of patient information on a daily basis, and to provide a daily reception service to the Ward area.
Main duties of the job
Liaise with other departments as required.
Check the careflow error folder daily to ensure errors and issues are resolved.
Working for our organisation
Listen to why colleagues think we are a great place to work! -
What does Buckinghamshire Healthcare NHS Trust offer you?
1. As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
2. We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
3. We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
4. We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
5. As an employer, we aim to create a workplace where differences are valued, and colleagues treat one another with dignity and respect.
6. Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
What do we stand for?
7. Our vision is to provide outstanding care, support healthy communities and be a great place to work.
8. Our mission is to provide personal and compassionate care every time.
9. Our CARE values are collaborate, aspire, respect and enable.
Person specification
EDUCATION, QUALIFICATIONS & TRAINING
Essential criteria
10. English Language GCSE grade C or above or equivalent
Desirable criteria
11. IT qualification
12. Administrative qualification
EXPERIENCE
Essential criteria
13. Experience of taking and responding to telephone enquiries from customers and within own organisation and prioritising, as necessary
14. Six-month experience of working withing NHS environment/ customer care
15. Experience of using computers in a work environment
Desirable criteria
16. Minimum six months receptionist experience/ or other relevant experience
SKILLS, ABILITIES & KNOWLEDGE
Essential criteria
17. Ability to write legibly and clearly in English
18. Computer literate with knowledge of Word and Excel
19. Understand the need for confidentiality and data protection
SPECIAL CIRCUMSTANCES
Desirable criteria
20. Ability to work internal rotation if required
PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.
COVID-19 and Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended.
Application deadline: This post will close on the closing date stated at midnight, however if we receive a large number of applications or there is a change in circumstance, we may be required to close a job before the advertised date.
Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records (ESR) system.
Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel. The safeguarding section may be made visible to the interview panel, dependent on the role being recruited into.
Travel expenses: It is Trust policy that travel expenses for interviews will not be reimbursed.
Smoking: All Trust sites are NO SMOKING. Smoking in all areas of the buildings and premises is prohibited.
Employer certification / accreditation badges