We’re looking for an exceptional Receptionist to join our team at Richmond Hill Hotel, an independent Georgian gem overlooking London’s greenest borough. Just a stone’s throw from the royal park, we’re where city buzz meets leafy calm—and where generous hearts, authentic connections, colourful energy, and creative thinking come together every day. Our people are at the heart of everything we do. Their warmth, energy, and creativity have earned us a place on The Sunday Times and The Caterer lists of top industry employers. At Richmond Hill, we celebrate authenticity, encourage colourful personalities, and value generous gestures—big or small—that make every guest and colleague feel special. Our culture? Award-winning, progressive, and delightfully independent. The building might be historic, but our thinking isn’t. We’re refreshingly free-spirited, love to do things differently, and we embrace creativity in everything from our décor to our people. Here, being yourself isn’t just encouraged—it’s essential. We believe real luxury is found in thoughtful touches, genuine care, and attention to detail. That is what can make guests feel truly special—and that is where you come in. Why you’ll love it here You’ll enjoy a competitive annual salary of £27,322.62, plus a monthly service charge averaging £250 - £300 access to hundreds of online perks & discounts free health cashback plan for you and your family extra day’s holiday for every year you work for us (up to 5 additional days) salary sacrifice schemes to help you buy a bike, laptop, or gym membership free use of our onsite gym, free meals on duty and free parking on site bespoke career development through internal and external training schemes refer a friend scheme, with up to £500 incentive hotel recognition Programme including our Employee of the Month and Manager of the Quarter awards, long service awards, rewards payments flexible working patterns, as well as much more… Why you’ll love it here? We are looking for someone with a solid understanding of hospitality or customer service—someone who lives and breathes exceptional service and brings a generous, authentic approach to every interaction. You’ll be the first smiling face our guests see, confidently handling check-ins, answering enquiries, and creating seamless arrivals that set the tone for a memorable stay. At Richmond Hill, our receptionists are true memory-makers. You’ll have the chance to go beyond expectations and create special moments for our guests—whether it’s remembering a returning visitor’s favourite room, helping someone plan a special occasion, or simply offering a warm, colourful welcome after a long journey. We believe our people are our business. That’s why we’re committed to giving you the tools, support, and development opportunities to build a career you’re proud of. And while you’re reaching for your goals, we’ll make sure you have fun doing it. We’re passionate about creating a positive, empowering, and creative workplace where the best people want to work—and stay. What next? Send in your application—we can’t wait to see it! Please note: you must have the legal right to live and work in the UK (we’re unable to offer Skilled Worker sponsorship).