Employer James Paget University Hospitals NHS Foundation Trust Employer type NHS Site James Paget University Hospital Town Great Yarmouth Salary £24,071 - £25,674 per annum, pro rata Salary period Yearly Closing 03/06/2025 23:59
Bank Portering and Security Officer
NHS AfC: Band 3
The James Paget University Hospitals NHS Foundation Trust serves a population of around 250,000 people in the Great Yarmouth, Lowestoft and Waveney areas. The Trust provides an integrated hospital and community children’s service.
Patient and staff experience is important to us and these are the behaviours we live by:
* Putting patients first
* Aiming to get it right
* Recognising that everybody counts
* Doing everything openly and honestly
‘Prior consideration will be given to NHS At Risk staff within East of England'
Job overview
To be a member of the Portering and Security team providing a customer focused service to patients, staff and visitors to the James Paget University Hospital. Experience of similar roles is desirable but not essential. Those who are willing to go above and beyond in contributing towards a safe and secure environment and assisting in the treatment of patients should feel at home in this role.
Main duties of the job
An opportunity to join the Portering and Security Department as a Portering and Security Officer has arisen.
As a Portering and Security Officer at the James Paget University Hospital, amongst other duties, you will work as part of a team charged with maintaining effective patient flow, and ensuring patient and staff safety across the site.
Armed with the capacity to defuse potentially violent situations, the ability to communicate effectively, and a passion for playing your part in the provision of the very best patient care, you will play a key role in the operational effort of the hospital.
This is a bank position and shift times will include nights and weekend working. The department is looking for reliable, regularly available and keen individuals to boost and support our hard working team.
Working for our organisation
We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.
Detailed job description and main responsibilities
* To assist in the provision of an efficient and effective Portering and Security Service to all Wards and Departments in accordance with established procedures.
* To be responsible for the transportation of blood collections and specimens.
* To assist with all bed movements around the site, dealing with stressed and anxious patients and relatives in a courteous and sympathetic manner.
* As required, under the supervision of the nursing staff, assist with the movement of patients in accordance with the policies for patient movement.
* To employ appropriate skills to diffuse and de-escalate aggressive behaviour and physically assist in restraining violent and confused patients.
* Operating the CCTV System as and when required.
* To carry out security patrols of the hospital and its surrounding site, ensuring that a high profile is maintained.
* To have a sound knowledge of the layout of the hospital and the location of departments (including plant rooms) and to be clear about fire, fumes and chemical alerts and MAJINC procedures.
* To be responsible for the changing of all medical gases on the Wards and Departments.
* To carry out procedures in the event of a major fire alert, the safe and efficient evacuation of staff and patients.
* To act with respect and dignity in removing bodies of patients who have died within the hospital to the mortuary.
* There may be a requirement to drive hospital vehicles as and when required.
* To actively participate in the training initiatives as and when required.
* Any other duties which may be requested by the Facilities Manager or the Supervisors.
Person specification
Education and Qualifications
* Health & Safety Training
* Medical Gas Safety Training
* Restraint and Physical Intervention Training
Knowledge and Experience
* Experience in working with a large Team
* Experience of working with the general public
* Experience of dealing with violent, aggressive or agitated behaviour
* Experience of working within an NHS environment
Skills and Knowledge
* Ability to work as a team member and prioritise tasks
* Ability to work as a team member and prioritise tasks
* Good communication skills – to be able to interact effectively with the public and colleagues
* Good organisation skills – to be able to prioritise quickly and effectively
* Have appropriate skills to diffuse and de-escalate aggressive behaviour in patients and the public
* Able to be flexible at very short notice across full range of shifts
The James Paget University Hospitals NHS Foundation Trust recognises the requirement to promote health and reduce ill-health. The Trust is committed to the principles of improving working lives through a number of initiatives such as job share, flexible working and the development of a culture of openness and transparency. The Trust is committed to ensuring that no job applicant or employee receives less favourable treatment on the grounds of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
‘Prior consideration will be given to NHS At Risk staff within East of England'
Tier 2 Sponsorship :We are pleased to consider applicants who require Tier 2 sponsorship to work in the UK but it is unlikely that we would be able to appoint if a suitably qualified, experienced and skilled UK/Right to work candidate is available. Applying for entry clearance into the UK, must provide a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement.
Visa and Immigration
If you are wishing to apply for this role and would require sponsorship (this includes if you are already in a sponsored post and looking to change employer), you can determine the likelihood of obtaining a Certificate of Sponsorship for this post by assessing your circumstances against criteria specified on the gov.uk website https://www.gov.uk/skilled-worker-visa/your-job.
James Paget Hospitals uses tools to screen any applications generated by Artificial Intelligence (AI).
Please check your account regularly under “My Applications” to view the progress of your applications. If you do not hear from us within 4 weeks, please assume your application has been unsuccessful.
In submitting an application form, you authorise the Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process.
Please note that should we experience a high level of interest in this post, the vacancy may be closed prior to the stated closing date.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name Lewis Taylor Job title Portering, Security & Car Parks Manager Email address lewis.taylor@jpaget.nhs.uk Telephone number 01493 452450 Additional information
For further details on the role or any informal discussions please contact:
lewis.taylor@jpaget.nhs.uk - 01493 452450
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