FJA are recruiting for an experienced Client Support Executive on behalf of our client. You will provide hands-on Administration support to all Customers, Accounts and internal teams.
Benefits in the role of Client Support Executive:
* 35 hour working week – Mon – Fri 9am – 5pm
* Hybrid working between the Bury office and home (3 days in the office / 2 from home)
* Private Bupa medical cover and optical / dental schemes
* Generous annual leave with a buy and sell scheme
* Gym and retail discounts
* Optional study packages
* Company car schemes
* Plus many more!!
Client Support Executive role:
1. Managing key customer relationships at all stages
2. Provide support for customers to manage their accounts and products effectively throughout the quote, order and delivery process.
3. Provide quotations where necessary, demonstrating impeccable attention to detail and adhering to specific processes required for that client.
4. Meet agreed SLAs, ensuring that accountability is taken at all stages of the process within the required timescales and actions are delivered to a high standard.
5. Communicate with our customers at the end of their contract to encourage renewal
6. Undertake a range of essential administrative activities for new and existing customers.
7. Collaborate and ...