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Mortuary support & funerals officer

London
Haringey Jobs London
€36,052.5 a year
Posted: 6h ago
Offer description

Contract Terms

* Starting salary: SC6 (£35,520 – £36,585)
* Work location: On-site – Haringey Mortuary, Church Ln, London N17 7AA
* Working hours: Part-time, 18 hours per week
* Contract type: Permanent
* Closing date: Sunday, 19th April 2026
* Expected interview date: w/c 27th April 2026


About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change‑makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community‑focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.


About the Role

As a Mortuary Support and Funerals Officer, you will play a vital role in ensuring that individuals who pass away without next of kin or funeral arrangements receive a dignified and compassionate service. You’ll manage the end‑to‑end process for Public Health Funerals – from conducting property searches and identifying assets, to arranging the funeral and recovering costs from estates.

Alongside this, you will support the daily operation of the public mortuary. This includes assisting with the reception, maintaining accurate records, monitoring key inboxes and phone lines, and ensuring all activities follow standard operating procedures and guidelines. Your work will contribute directly to the integrity, sensitivity and professionalism of the council’s bereavement services.

This is a varied and meaningful role that combines administrative responsibility, operational coordination, and sensitive contact with bereaved families, partner agencies, and internal stakeholders.


About the Team

You will be part of the Mortuary and Bereavement Services team within the Environment and Resident Experience directorate. The team works closely with the Coroner’s Office, funeral directors, registrars, the police, NHS services, legal services, housing, finance teams, and other internal services.

The environment is professional, supportive, and deeply committed to ensuring that every deceased person is treated with dignity and respect. You’ll be working with experienced colleagues who understand the sensitive nature of the work, operate with high standards of care, and support each other in managing challenging or emotional situations.


About You

You’ll bring a calm, compassionate, and professional approach to working with the deceased, bereaved families, and partner agencies. You are confident communicating with people at all levels – from the public and funeral directors to elected members, legal representatives, and the Coroner’s Office.

You will be organised, diligent, and able to manage multiple priorities while maintaining accurate records and meeting important deadlines. Experience in bereavement services, funerals, or mortuary environments is essential.

You will also have:

* Strong administrative and financial skills, including handling assets and maintaining auditable records
* The ability to analyse information, spot issues, and propose solutions
* A high level of integrity and confidentiality, especially when handling sensitive data and personal effects
* Proficiency in IT systems, databases, and Microsoft Office tools
* A flexible approach to working and a commitment to excellent customer care

Above all, you will be someone who approaches this unique and important work with respect, resilience, and compassion.


Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.

Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money‑saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.

Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk

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