Procure-To-Pay (PTP) Manager
We rise to challenges together
Salary: Competitive
Benefits: Car Allowance, Life Assurance (2.5 x salary) and Private medical insurance (employee & family cover)
Location: Spalding
Ways of Working: Hybrid
Hours of work: 8:30am to 5:00pm, Monday to Friday
Contract Type - Permanent
Why join us?
We're ready for anything. We thrive on challenge and change. The undeniable pressure and pace of our 24/7 operation keeps us on our toes and offers a variety of career pathways and options to explore and pursue. We encourage everyone to work hard, push further and show resilience. And it's exciting. Because only by mentoring and role modelling our success and innovation, will we continue to diversify, grow as individuals and succeed together.
About the role
The Procure-To-Pay (PTP) Manager leads the day-to-day operations of the PTP team within Finance Shared Services, ensuring efficient and compliant management of the procure-to-pay process.
You will work closely with the Global Process Owner and internal stakeholders to align operational activities with strategic goals.
The role involves managing vendor relationships, supporting the team to guarantee timely supplier payments, overseeing escalations and audits, and driving continuous improvements to enhance process efficiency and governance adherence.
Role Accountabilities
Invoice Processing
Monitor team performance via Accounts Payable reports
Oversee and support PTP analysts and Team Leader
Ensure best-in-class service and continuous improvement
Guide resolution of outstanding invoices, ageing issues, and discrepancies Payments
Review supplier statements and payment reconciliations at month-end
Ensure compliance with controls, governance, and documentation requirements
Manage timely payment runs and ensure key suppliers and reimbursements are paid on time
Support cost management including planning, budgeting, and forecasting
Collaborate with Group Treasury for cash flow forecasting and cash management Query Resolution
Ensure timely resolution of disputes and queries
Manage escalation and resolution of stakeholder issues
Lead negotiation of internal SLAs and KPIs with the process GPO
Maintain strong relationships for prompt problem solving and future needs
Audit and Internal Controls
Continuously assess and enforce internal controls and compliance within the team
Coordinate internal and external audit activities People Management
Mentor and develop team members, fostering leadership and growth opportunities
Set and monitor clear performance metrics (SMART goals, KPIs) Communication and Change Management
Maintain effective communication with stakeholders, suppliers, and the FSS Head
Coordinate with other FSS managers to meet service levels and cost targets
Manage PTP process changes, system updates, and organizational restructuring with the GPO
Collaborate with the Team Leader on process improvement feedback Performance Management
Work with FSS leadership, GPOs, and stakeholders to set and monitor PTP KPIs
Act on customer feedback promptly
Drive continuous improvement initiatives in collaboration with the process excellence teams About you
Skills & Experience:
Strong written and verbal communication skills across various channels
Proficient with Microsoft Office, especially PowerPoint, Word, and Excel
Excellent analytical and problem-solving abilities
Proven employee management skills: planning, assigning work, mentoring, recruiting, and appraising
Demonstrated experience managing PTP teams in shared services and delivering high-quality service
Skilled at using metrics to identify service improvement opportunities
Ability to apply internal best practices to PTP operations
Prior management-level experience Knowledge:
Expertise in internal controls and financial systems
Deep understanding of finance processes and PTP best practices
Experience with ERP systems, ideally SAP S/4 HANA
Professional accounting qualification (ACA/ACCA/CIMA) preferred Attributes:
Strong leadership with the ability to set clear goals and motivate teams
Excellent interpersonal skills and relationship building with stakeholders
Understanding of business policies and their impact
Data analysis skills to support operational improvements and strategic planning
Ability to work effectively under pressure with strong organizational skills
Adaptability to changes in the PTP environment, supporting the team accordingly
Focus on accuracy and quality ("first-time right") with attention to detail
What you'll receive
As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you.
You'll enjoy:
Life Assurance (2.5 x salary)
Private medical insurance (employee & family cover)
Car allowance
Annual Bonus Scheme
25 days holiday plus 8 bank holidays as standard (may vary by role)
Staff Shop
Stakeholder Pension Scheme
Discount & cashback platform
Personal Accident Insurance
Free health check
Employee Assistance Programme
A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans)
Salary sacrifice car lease scheme
Free independent mortgage advice
Discounted tutoring for children
Access to financial learning tools and affordable loans via your salary Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions.
Proud to be Bakkavor
We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team!
Find out more and apply.
#CVL
#LI-JM1