Job Overview
We are seeking dedicated and enthusiastic Food and Beverage Assistants to join our dynamic team. In this role, you will play a crucial part in delivering exceptional service to our guests, ensuring their dining experience is enjoyable and memorable. You will assist in various aspects of food and beverage service, including preparation, presentation, and customer interaction within a fast-paced hospitality environment.
Duties
* Assist in the preparation and presentation of food and beverages according to established standards.
* Provide excellent customer service by taking orders, serving food and drinks, and addressing any guest inquiries or concerns.
* Maintain cleanliness and organisation of the dining area, ensuring all tables are set up correctly and promptly cleared after use.
* Support catering events by assisting with setup, serving, and breakdown as required.
* Adhere to food safety regulations and hygiene standards to ensure a safe dining environment.
* Collaborate with kitchen staff to ensure timely delivery of meals.
* Assist with bartending duties as needed, including mixing drinks and serving beverages.
* Contribute to a positive team atmosphere by working collaboratively with colleagues across departments.
Qualifications
* Previous experience in a restaurant or hospitality setting is preferred but not essential; a willingness to learn is key.
* Knowledge of food safety practices and regulations is advantageous.
* Experience in catering or event service is a plus.
* Strong communication skills with the ability to engage effectively with guests.
* Ability to work well under pressure in a fast-paced environment.
* Flexibility to work varied shifts, including evenings and weekends as required.
* A passion for providing excellent customer service and enhancing the guest experience.
Benefits include staff discount in our restaurant and Health and Fitness Centre, Mint Condition, staff rates for The Imperial Hotel and other hotels in our group, meals on duty, budget for team events, Employee Assistance Programme and Long Service Awards.
Job Types: Full-time, Part-time, Permanent, Zero hours contract
Pay: Up to £12.21 per hour
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Referral programme
Ability to commute/relocate:
* Llandudno LL30 1AP: reliably commute or be willing to relocate with an employer-provided relocation package (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person