We're Hiring: Customer Service Specialist Be the Voice of Excellence ! Are you passionate about creating memorable customer experiences? Do you have a natural ability to solve problems, communicate with empathy, and turn every customer touchpoint into a moment of excellence? Were looking for a Customer Service Specialist who embodies professionalism, positivity, and a people-first mindset. This is more than a support role its an opportunity to be the trusted voice of a company that values relationships, innovation, and service excellence What Youll Do Handle incoming customer inquiries via phone, email, and chat with professionalism and empathy Resolve issues quickly, accurately, and efficiently youre a problem-solving pro Build lasting relationships with our clients by going above and beyond Coordinate with internal teams (operations, dispatch, sales) to ensure seamless service Maintain accurate records of customer interactions and feedback Contribute to continuous improvement by sharing insights and suggesting process enhancements What You Bring Outstanding communication skills written and verbal 2 years of experience in a customer service role ideally but not mandatory (logistics or B2B is a bonus) Excellent multitasking and time management abilities Comfortable with CRM systems, email platforms, and digital tools Calm under pressure and solution-oriented A passion for customer experience and a proactive attitude Why Join Us? Competitive salary performance bonuses Opportunity to grow with a forward-thinking, sustainability-driven company Wellness support, training programs, and career development Be part of a team that values innovation, excellence, and putting customers first